Yet another company that won't post a review that isn't four or five stars. All their products have hundreds of rave reviews, but since they wouldn't post my 2-star review, I have to wonder how many unhappy customers you will never hear from. A company that won't post my review loses my business forever. For what it's worth, here's my review:
"I contacted customer service before ordering an 80"-120" tension rod for some light, unlined linen panels. I wanted to ask if this rod bowed in the middle once it had drapery on it, because I'd tried other brands that bowed and sagged really badly. "Oh no," was the answer. "Our rods don't do that." So I bought the rod for a 117" span, put it together, threaded on the drapes, hung it up, and... it bows in the middle. Granted, it's not as awful as other brands, but it makes me crazy every time I look at it because I'm into precision. It's right underneath the ceiling, so the bowing is painfully apparent. I'm going to keep it because it's the least awful of all the rods I've tried, but be aware."