• Roaman’s

Roaman’s

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Overview

Roaman’s has a rating of 1.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Roaman’s most frequently mention customer service, credit card, and free shipping problems. Roaman’s ranks 2338th among Women's Clothing sites.

  • Service
    59
  • Value
    52
  • Shipping
    55
  • Returns
    51
  • Quality
    48
Positive reviews (last 12 months): 0%
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0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I told them I was extremely disappointed in their poor customer service and refusal to honor their advertised sale.
How would you rate Roaman’s?
Top Positive Review

“Stepped up your A game!”

Shirleen S.
3/11/21

I love the new dresses. They are stylish and very flattering. I am a full figured lady with defined curves. These dresses are what I look for. Bravo!

Top Critical Review

“Biggest ripoff”

Janice B.
2/21/24

I have been shopping with ROMANS FOR years. I loved their clothes. Now they have cheap fabric's, the sizes are off and they charge you 10.99 to return your refund to original method of payment. I'm so upset they sent me the wrong color leggings and I always order a 1x in tops and they fit perfect. I just ordered a top in 1x and it is huge humongous and this top is made in Pakistan and The fabric is itchy. It fades quickly they used to have things made in marantis which was so nice the material. Not anymore. Their prices have gone way way up it is ridiculous. I'm going to turn them into the Better Business Bureau for charging 11 dollars to put your return back on your original method of payment. I will never order another thing from them again. They are ripping people off shame on you, Romans😡🤬😡

Reviews (167)

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Reviews that mention popular keywords

customer service (60)
Thumbnail of user amyc1205
1 review
4 helpful votes
March 10th, 2021
• Updated review

After I filed complaints against Roamans, I finally heard from them and they sent me the two items missing from my order at no charge. It's a shame they wouldn't do that initially, like they should have.

Scammers who do not honor advertised sale prices
February 20th, 2021
Verified purchase
• Previous review

Roamans sales are a scam. They had a sale recently, 3 items for $30. I didn't need clothing, but I couldn't resist that great of a deal. I ordered 3 of the items on the sale page. Roamans only ordered one item and charged me full price for it. As soon as I got a notification that my order had shipped, I realized their mistake and politely asked them to send me all 3 items that I had ordered at the sale price. They refused and just apologized for the problem I encountered. I told them I was extremely disappointed in their poor customer service and refusal to honor their advertised sale. They said they would send my feedback to the appropriate department. I believe that department is called FILE 13, aka the trash folder. As soon as the shirt arrives, I will be sending it back to them immediately for a refund. I want to warn all of their customers that you cannot trust Roamans to honor sale prices. THEY ARE SCAMMERS! BEWARE!

Tip for consumers:
SCAMMERS!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user doloress14
4 reviews
7 helpful votes
February 26th, 2017

Roaman's of old is gone. The quality isn't there. I've bought knit pants and wash them in cold water & dry one leg shrink. I got a top that you could see through. You have to hope what you order comes out good.

Thumbnail of user thelmab2
1 review
5 helpful votes
February 23rd, 2015

I purchased a pair of hiker boots from Romans catalog in December 2014.The heel on one of the boots split and came apart from the heeI one month later. I believe they were dry rotted.

Thumbnail of user cocop
7 reviews
28 helpful votes
September 26th, 2013

I do not wear plus sizes but happen to like my tops larger and like tunics which this site has many. I was put on their mailing list, (U.S. Mail) and recieved a few catalogs. Then I found them online. I ordered a few times and bought 6 or 7 tops. I'm glad I didn't pay the full price but sale prices. The clothes I bought from t's to blouses were not of quality you would expect for the regular price before mark down. 1 top came well made and has stood the test of about 8 washes now. The rest were either tailored with crooked seams, cheap material, or stretched out of shape washing as directed by the site. Considering I paid 40%-60% off full price for my items I didn't bother with returning hassle, wear around the house. So if you buy from Romans I suggest you buy very reduced sale prices because the quality of merchindise is not as they would have you believe. Good customer service on phone and on site. Also you can get Romans clothing, Women Within clothing and Jessica London clothing all on discount sale much cheaper than sales on each site. Just be careful please.

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