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The company enjoys a positive reputation, particularly for its innovative features and consistent updates that enhance user experience, indicating a commitment to product quality and customer satisfaction. Customers appreciate the regular enhancements, which contribute to a sense of excitement and engagement with the brand. However, some concerns have been noted regarding the potential for service delays and the need for improved support during updates. Overall, while the company excels in delivering a compelling product experience, addressing customer service issues could further strengthen its reputation and foster greater loyalty among users.
This summary is generated by AI, based on text from customer reviews
Roku keeps introducing new and interesting features to make the customers have an awesome experience. With the Roku OS 9.1, these 2 new and exciting features are expected to roll out. Update your Roku OS to avail access to these features