This is absolutely TERRIBLE I would never refer anyone. Reached out for support in canceling a deposit and the representative refused to help me (YES THERE IS A WAY TO CANCEL A PENDING DEPOSIT) when It got returned I reached out to several reps. One threatened to close and investigate my account for fraud. I then get a notice that my account will be permanently closed. AFTER I REACHED OUT FOR SUPPORT 3 TIMES! Now I am being charged a return fee, and the original amount of my shares. Though I purchased with my own money! Theft is what it is
Really critical of them at first, but once I accepted that customer service wasn't going to be live support I started to really appreciate the app more
Should you encounter any issues expect 5-10 business days on their email replies. No phone calls or live chat support. Yikes.
Still holding my money because I got gas at the pump and gas station has their money from me …. Why are they holding my money and I have no way to get home. This is call convenience of ROBBING HOOD THEY HAVE AND WILL HOLD YOUR MONEY FOR NO REASON. Really this is what's happening. I only got gas. I am now here over 24 hrs
They'll take your money and they won't give it back. I invested a small amount of money, the pandemic hit I needed to get it back or reorganize it or whatever. They kept it?
Robinhood app stole my stocks, and it's not easy to contact them. And when I received massage from them, they asked me which stocks has disappeared on the app... What the hell is this
Don't use this garbage it will crash on you when it's time to make money it crashed so many times you will lose your money with heartbeat im getting out of this $#*!ty platform
Heard great things about Robinhood and decided to give it a try. I didn't jump in, just threw some change in to test the system. Was doing well and decided to transfer $100 in from my bank. Still did well. Decided to transfer $125 in. My bank smelled fraud and reversed my transfer. I owed no debt on the account, I did not take the advance funds while waiting for my bank transfer. Robinhood stated I owe them and eventually forced me to sell all my shares to settle with them. I sold all my shares because they froze all my activities until I did. My account holds a credit of $200 but they won't give it to me. They emailed me and said I have to sign a statement saying everything was my fault and the bank reversal came from me. Why would I reverse funds if I'm making money? Why would I even sign a statement like that? Robinhood cut off all communication with me and I log in every day just to see MY MONEY sitting there dormant. I'm going to let it sit there as evidence for the next lawsuit. Apparently Robinhood has been sued multiple times and I will be part of the next one. DON'T USE ROBINHOOD!
Three months after opening the account and getting the Robinhood card the account was hacked and money was removed from the card. What money was left on the card was locked.
This happens to a lot of people. ROBINHOOD IS NOT SAFE.
I transferred some cash from bank. Most brokerages, you get money overnight. In this case, it taks 7 days. When you want to reach support, you are on a queue and takes FOREVER.
Robin Hood claims to be the new type of financial institution with different practices they want to be the rebel. But they are just another for-profit only concerned about their stock price financial institution who doesn't care about their customers. In all the years I've been banking or dealing with financial institutions not a single company has taken more than a few days for my funds to be received in my account Robinhood is taking seven plus days they can say five business days they can claim whatever they want but my money left my account on a Tuesday and won't even beat it till the following Tuesday anybody that's dumb enough to use this company who keeps your money for the purposes of them making money. While while now costing me thousands and thousands of dollars because my funds aren't available for purchasing! Robin Hood is is the worst of the worst of financial institutions one week to transfer funds a week to transfer funds a week to transfer funds in today's world is ludicrous. No new company here no rebel nothing more than another for-profit doesn't care about their customers financial institution.
My phone started random restarting and I lost all my data as phone had to factory reset. I ended up replacing my phone. There was no good support from Robinhood and app is not fixed yet.
Was never paid value for stock paid. 024,100 shares sold stock only received. 033 a share, but at the time stock was valued@ $ 9.20 share. Still no response from support center.
Deposited $13,500 EVERYthing was good for a couple of months and they locked my account and have not been able to access it for over a month. Customer service is a joke.
The Robinhood imput restrictions on my account, i can do nothing with my money the customer service ask me for all my documents SSN, Bank statements, Selfie, Passport. Valid ID etc.
I uploaded all my documents and after 10 days waiting they say my account will be deactivate. Noe im waiting 12 days and they dont give mo money back, can't transfer my funds, withdrawal i cant do nothing.
This company STOLEN MY MONEY, now they give the same copy and paste answer on customer service and never answer my calls.
Please guys dont use this service is really bad.
There are incompetence at what they're doing. Because they do not care for you only there to scam stay far from them as much as possible better Brookridge out there to use
This ppl are not honest, here is how i catch them i execute deal on 0.25 and i got email that i exacute the deal on 0.25, but on my app its showing i exacute 0.2488, so on my ******* shares they short me 14$, so there nothing FREE, WATCH OUT YOUR ACCOUNT, I can bet everybody got short just nobody pay attention! SO ROBINHOOD IS NOT FREE AND NOTHING IS FREE IN THIS COUNTRY, EVEN WHEN YOU GO ON GAS STATION TO PUMP YOU R TIRES WITH AIR IT WILL COST YOU 0.50 CENT, SO EVEN AIR IS NOT FREE!
Awful App. Headline says it all. Avoid robinhood at all costs. Three major outages on the three biggest trading days of the year, which cost users thousands.
For to days I am waiting anyone from Robinhood update my account with my investment and I cannot get anybody to answer I am desperate I need help I have all my money there they are very unprofessional and I am very upset
I was not involved, but I was appalled when I realized that trades on Gamestop were suspended in January 2021. Took all my money out, hope they go out of business for that!
Robinhood was putting me in negative when I was purchasing buying power plus didn't give me all me my when I opted out of Robinhood. Get out while you can!
Answer: I also lost a lot to investment scam... I wouldn't give up if I was you cuz it's your hard earned money and you deserve better trusting this cheap scammers. I sought the services of Phoenixsouls.com They were able to recover my money back I'll recommend them anyday and anytime. They should be able to help get your money back. You can look up their website at Phoenixsouls.com Have a good day
Answer: YOU DO NOT GET BACK YOUR MONEY. SO ONLY INVEST THE MONEY YOU CAN AFFORD TO LOSE. ITS BEST TO STAY AWAY FROM ROBINHOOD FROM THE START.
Answer: Yea me too no freaking help whatsover. 10 emails and nothing i'm so pisssed
Answer: No you don't get help, i've sent 10 emails since 10 days ago and now freaking replies. Never traded on margin or options and initiated a transfer out of robinhood yet they didn't move everything and now say I owe them money. Plus things I sold out completely on 1/27 showed up in my Merrill account on 2/2 BUT at a way higher price than I paid. So such a scam and they will never help you
Robinhood has a rating of 1.1 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Robinhood most frequently mention customer service, phone number and bank account. Robinhood ranks 108th among Brokerage sites.