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Review of RiteRug

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veronical27
1 review
0 helpful votes
10/12/16

I had my house built by Inverness . Carriage Trails Huber Heights Ohio. The design center in Cinn showed me a piece of wood flooring along side of Laminate flooring and I chose the laminate because it looked like wood but was more reasonable. The design center is just a show room...no "tell" about anything . Since I don't have a basement Rite Rug installed my laminate over concrete slab same as they would over sub flooring along with very cheap looking plastic strips called
Transition strips that was across the middle of my great room. Pieced together. It came completely off the floor leaving concrete exposed. The design center never showed me a transition strip nor even tell me, or I would 'never' have selected such a cheap looking floor. After filing small claims against Rite Rug and Inverness they relaid part of the floor.. Three weeks later the rest of the floor buckled or planks came loose. I finally got a expert laminate installer do the repairs and when the baseboards were removed Rite Rug installers had put the laminate tight against the wall which caused the problem . Very bad workmanship . Installers that know what they are doing "never" put transition strips across the middle of a room. And you can guess who Rite Rug uses as installers . Inverness and Rite Rug just point fingers back at the other one. No help from either. The whole thing cost me an additional 2,000 dollars. Oh, yes Rite Rug left three boxes of tile behind that I was going to have put in the laundry room and the installer said one box was a eighth of an inch bigger than the other two and another box was a total color difference. He couldn't use them. I had to go to lowes and buy tile since my washer and dryer were sitting in the garage. I wouldn't recommend my worst enemy. STAW AWAY FROM RITE RUG !!!!

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