RhinoRecords.ca reviews

I ordered the Hunting Party (Linkin Park) on June 11th, 2014. I received my download code but by July 13th still hadn't received the hard copy so I emailed them. I have never gotten a response and it has now been over 4 months and nothing. Stay away, buy from another supplier or wait till the Album you want comes in stores, Walmart will likely have the same price and shipping is free

I have placed an order on this website. My story is very similar to a number already posted. More than a month ago, paiment passed on credit card, received order confirmation, but no download code, nothing at home yet. Left 3 messages on the voicemail, sent 3 emails to *****@rhinorecord.com and 1 to parent company *****@warnermusic.com still no news, not even able to receive an answer. Seems like cancelling my order and staying away from this company is the way to go!

I have never had such a poor online shopping experience in my life. I pre-ordered a vinyl box set and it didn't ship on the release date. I email them inquiring if it would ship soon, and they told me they would send me a digital download of the album. They didn't. Not only did they not send me what they promised, they stopped responding to my emails. I called their number and their was no answer, only a full voice mail box. Over a month later they shipped it after I asked them to cancel the order. I did not receive a shipping notification or anything, it just showed up on my doorstep.

Avoid. AVOID.

This website is terrible. I ordered a pre-order package that contained a shirt, a poster, the CD, and a digital download of the CD guaranteed on release date. Did I get any of that? No. It's been a week since the album came out and I still haven't received anything, nor did I receive any email telling me anything about it. I emailed them and they said they would email me the digital download within 24 hours, and 72 hours later, I still haven't gotten anything. Bottom line... Don't buy anything from this website. Very unreliable.