Slow shipping and the website could be a bit more upfront on the delivery time before the customers order. But that helps with the prices and I accepted this.
Otherwise absolutely fine.

It was for the first time I bought from Rhinocamera, not knowing if this would be a good move. Now I can say I am very satisfied. Delivery take more time than other shops, but maybe that was do to corona time. I am happy and for sure the prices and after sales information perfect. Thanks
Anton Reurink from the Netherlands.

Rhinocamera had the Fujifilm VPB-XH1 on stock where other shops cannot deliver it anymore. Did have a quick chat with customer support to be sure the charger was included, and it was.

The articles are excellent at a very competitive price. In my case it took 5 weeks before the order was complete. So have some patience.
Ordered Canon 70-200 2.8 L IS USM III lens after 1 week, and received the UV filter after 5 weeks

1 st timer, for me anyhow. Mail contact was separate from Chat contact. This is confusing and should be altered.
For the rest: correct and pleasant. Delivery very fast.
Be aware that all brochures, manuals etc are in English.

Clear website, I had some questions which were answered quickly via the chat. I can give final feedback after I have received the camera I have ordered (including on the time needed to deliver it).

Never received a track&trace code and the original nikon box was damaged at arrival. We contacted you several times requesting information about expected delivery but instead the camera arrived before a clear answer was given. Also the camera is not from nikon europe which makes it harder to apply for full waranty and comes with a copied english manual. It would be good for customers to know this upfront. Due to the fact that it is not a european camera it cannot be used for nikon's flashback offer either.

I bought 2 camera's and a lens on Rhinocamera. No problems what soever. Much cheaper then in my country The Netherlands.

Takes a long time to get your stuff, but you also get good email help.

No link the the package have been sent.
Package have been sent with other transport organization as mentioned.
No direct answers to a call, looks out of order.
But answer within an hour with email.

I was not aware the product was shipped from outside Europe. Therefor I assume there is a risk of receiving additional local TAX. Second in case I need product support (guarantee support) it might be more difficult and will take longer.

In my case there was cash back action from Nikon which could not be applied on my purchase. If I had bought the camera locally with cash back a lower price could be received.

Delivery was as promised, but note that the free delivery option takes some extra time and you don't get a tracking number initially. This was specified, but I didn't read it carefully enough, so I caused myself some confusion.

The package took a while to arrive (over a week) but the camera body is perfect and the price was very sharp! It was hard to reach customer service, the only way contact could be made was via chatting. Shipping confirmation was not sent so I had no idea if the camera had been sent already or when it would arrive: a bit nerve wracking with such an expensive item.... But all in all I am satisfied and would consider ordering again.

Very good service. Nice answers in the chat. (And no I'm not rhinocamera that reviews himself what i see on the Internet.) I would buy again here if i need something.Package was good but should be slightly Moore packaged against impact.
The pricing was also good and less then almost every shop in my country.
Is a European product with European warranties so in every country within the EU.

I'm still on the fence. My package was lost, but service appears to be good in fixing this. I don't like Google translate, it's messy and inaccurate. Prices are great, but I'm not sure yet if it's worth the hassle. I wish I could track my package, I don't like the bulk postage stuff. Then again, the cheap prices have a source. So yeah, still on the fence.