Bianca V.

Ordered item, a Sony FullFrame Camera body, unfortunately not delivered within the shipping schedule they use.
A solution for the future would be that Rhinocamera supplies products with a track and trace code so that the shipping process can be followed, as is the case with 99% of the online companies.

UPDATE: Meanwhile received a Waybill code from DHL from UK. So the camera may be on the way after all? That would be very nice. We will keep you informed.

UPDATE: The camera was delivered on 02-12 and therefore a week late. Seal on camera packaging was removed. The packaging has therefore been opened before and is not new. We took pictures of this. The camera comes from Gibraltar and shipped to us to Netherlands via the UK. It is a Sony A7s III camera that is not European, no option for NL language settings, only English and other Asian languages. When checked, the device had already made 22 clicks. So a used device is sold as new at Rhinocamera. By the way, we paid a normal price for this camera.

Furthermore, the website speaks of a 5-year warranty. This is nowhere to be found and free technical support. This is also nowhere to be found and is no longer referred to after the purchase.

I would not recommend a purchase from Rhinocamera for the above reasons and have written to the company with a copy to Trustpilot's integrity committee so that everyone is well aware of this matter.

P.s. General manager of this company puts us under pressure has called 1x and sent an email 3x to remove this review, indicating that he will hold our ordered and paid product until our review has been removed. He did get this review offline (temporarily?) Via Trustpilot. In order to inform you honestly about our experiences with this company, we provide this information.