business logo of RevZilla

RevZillaReviews 14,086

4.6

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,573
quality
11,083
This company responds to reviews on average within 4 days

Instant Feedback

118,203 reviews
Texas
1 review
0 helpful votes
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Adventure boots and helmets
June 11, 2025
Updated review

Like the the way Revzilla breaks down helmets sizing and head shape, really helped. I recently ordered some Forma boots the video and description got me the right size the first time.

Date of experience: June 1, 2025

Really like the vids showing products and fitting info
December 4, 2024
Previous review

Really like the vids showing products and fitting info

Date of experience: November 24, 2024
Maryland
1 review
0 helpful votes
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Thanks
June 11, 2025

I got my product really fast and at a discount. The helmet seems to be a little small unfortunately so we may need to resell and order a bigger one. It is a nice helmet however.

Date of experience: June 1, 2025
Louisiana
1 review
0 helpful votes
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Easy/Quick
June 11, 2025
Updated review

Received my helmet in a very short time frame and paid an excellent price as well!

Date of experience: June 1, 2025

Easy and great prices!
May 30, 2025
Previous review

Easy and great prices!

Date of experience: May 20, 2025
Washington
1 review
0 helpful votes
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RST Adventure Pro X Pants
June 11, 2025
Updated review

I had a great experience all around. Customer service was top notch and of course the pants are amazing.

Date of experience: June 1, 2025

Great experience
May 31, 2025
Previous review

Great experience. I was struggling to figure out what size I needed for some touring oants and Jamie from customer service was awesome!

Date of experience: May 21, 2025
New York
1 review
0 helpful votes
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I ordered a helmet from revzilla.com
The helmet arrived pretty quickly. When I opened a box, I discovered the helmet looked different from the advertised photo of the all black helmet. Instead I received a black helmet with large white letters "shark " on it. Also, they charged me $10 to ship it back. Its been a week, I haven't received a refund yet.

Date of experience: May 24, 2025
Kimberly E. RevZilla Rep
2 months ago

Ben, we’re sorry to hear about the mix-up with your helmet and the delay in your refund — that’s definitely not the experience we strive for. Please reach out directly so we can sort this out quickly and make it right. Thank you for your patience as we work to resolve this.

Illinois
1 review
0 helpful votes
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Perfect!
June 11, 2025

I purchased a new face shield for my LS2 Valiant || helmet and it's great! Love the blue iridium color, and especially appreciate the tint on sunny days. Easy to swap in and out of my helmet, and just the look I was looking for.

Date of experience: May 21, 2025
New York
1 review
0 helpful votes
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Great experience
June 11, 2025
Updated review

Shipping was quick and notifications were timely. Most important was the windscreen arrived in perfect condition and was exactly as described. Took me less than 10 minutes to install and it looks great.

Date of experience: June 1, 2025

Super easy and helpful
May 31, 2025
Previous review

Super easy and helpful

Date of experience: May 21, 2025
Oregon
1 review
0 helpful votes
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Good Experience
June 11, 2025

Great price, great customer service, and fast shipping!

Date of experience: May 28, 2025
Florida
1 review
0 helpful votes
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Biltwell cushions
June 11, 2025

The item I purchased was a 5mm size and I received a 15mm. I sent a response vía website and have not received a response.

Date of experience: June 1, 2025
Kimberly E. RevZilla Rep
2 months ago

Hi Michael, we’re sorry to hear there was an issue with the cushion size and delays in our response. Please reach out again directly so we can quickly sort this out and get you set up right. Thanks for your patience—we appreciate you bringing this to our attention.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Florida
1 review
0 helpful votes
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When smooth.
June 11, 2025

I found the product I wanted. It arrived in the estimated time that they said.

Date of experience: June 1, 2025
Texas
1 review
0 helpful votes
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My recent experience could have been a pretty bad one, but as always Revzilla's Customer Service in their very fast and professional manner came to the rescue. Without any bickering about who was at fault or demanding proof of this or that, they solved the issue in a very fair manner to both sides of the issue. So if you ever have any questions about the merchandise you purchased don't get angry or upset, just let their customer service know what the issue is and give them a minute or two and I am sure just as in my case it will be resolved and you will be satisfied with the out come. They still do business the old way, the customers happiness comes first. If I need anything power sports related, Revzilla is where I start and if I can't get what I need there then I probably don't really need it.

Date of experience: May 27, 2025

Site works well
May 31, 2025
Previous review

Site works well

Date of experience: May 21, 2025
Puerto Rico
1 review
0 helpful votes
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Great experience
June 11, 2025

Large selection, good prices and fast shipping. My first order of many to come.

Date of experience: June 1, 2025
Michigan
1 review
0 helpful votes
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Helmet purchase
June 11, 2025
Updated review

I received my helmet quickly. It was doubly packaged and arrived in pristine condition.

Date of experience: June 1, 2025

Good website design
May 30, 2025
Previous review

Good website design

Date of experience: May 20, 2025
New York
1 review
0 helpful votes
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Great part. Great price Open box item in perfect condition.

Date of experience: June 1, 2025
Tennessee
1 review
0 helpful votes
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Riser
June 11, 2025

Fit and finish are great. These risers were easy to install. They allow me to remain upright and relieved the pressure off my wrist.

Date of experience: June 1, 2025
Ohio
2 reviews
0 helpful votes
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Great shopping experience
June 11, 2025
Updated review

Simple to understand and filter to my bikes needs, ensure fit and brand options. No nervousness waiting for items to ship or fit to bike as parts were verified by the experts at revzilla long before I knew I wanted them.

Date of experience: May 9, 2025

Very clear and easy website to narrow down parts for...
May 31, 2025
Previous review

Very clear and easy website to narrow down parts for my bike as well as options that are popular I may not have realized were available

Date of experience: May 21, 2025
Missouri
1 review
0 helpful votes
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I got my order.
June 10, 2025
Updated review

My order came new with tags as described. I do think it could have came alot quicker..

Date of experience: June 1, 2025

It was smooth
May 29, 2025
Previous review

It was smooth

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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Fast and helpful service
June 10, 2025
Updated review

I ordered my Shad side cases and brackets from here on Memorial Day weekend, and received cases the following Thursday! The brackets had to come from Shad, so those took another week to get. The only thing that would've made my purchases easier, is if I had known that I needed the inner bracket adapters to get them mounted. Probably my own fault for not doing enough research, but would be helpful to have a note somewhere when ordering other parts that I need the inner brackets.

Date of experience: June 7, 2025

Good products at a fair price
June 3, 2025
Previous review

Good products at a fair price. Hoping that the figment of side bags and mounts goes smoothly.

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
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Nice inventory option
June 10, 2025
Updated review

The pants I was looking for were in stock, and the shipping was fairly quick

Date of experience: May 31, 2025

Good products and in stock
May 27, 2025
Previous review

Good products and in stock

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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Awesome
June 10, 2025
Updated review

Very good experience! Easy website with great products at the absolute Best price on so many parts and riding gear!

Date of experience: May 31, 2025

Awesome awesomeness
May 30, 2025
Previous review

Awesome awesomeness

Date of experience: May 20, 2025