business logo of RevZilla

RevZillaReviews 13,697

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,499
quality
10,695
This company responds to reviews on average within 4 days

Instant Feedback

116,187 reviews
Indiana
1 review
0 helpful votes
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Great as always
June 8, 2023

Always worth the time, always recommend, shipment tracking and delivery was on time

Date of experience: June 8, 2023
Australia
1 review
0 helpful votes
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Fantastic
June 8, 2023

The quality is really good
The shipping was fast
And the customer service was really friendly

Date of experience: June 8, 2023
Maryland
1 review
0 helpful votes
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Great Website
June 8, 2023

Great! Easy to use website, found what I needed and the product details were very good

Date of experience: June 8, 2023
California
1 review
0 helpful votes
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Great
June 8, 2023

Good! I found my tire quickly and easily. And it was delivered just as promised. Thanks

Date of experience: June 8, 2023
Oregon
1 review
0 helpful votes
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I ordered a set of bolts for my motorcycle clutch spring that I COULD have gotten from a dealership already.
The shipping label was created on June 6th 2023 and overnight would have delivered June 7th. I looked at tracking and according to the tracking it was not even picked up on June 6th. I chatted with Revzilla on June 7th and they said that I WOULD be getting it on June 7th. Of course that did not happen.
So this morning I looked at tracking again. STILL no update or acknowledgement of the package even being picked up. I chatted with Revzilla again and they said "you will be getting it today" and then another chat and they said "FedEx must have missed the pickup scan so it will be delivered tomorrow".
ALL I have gotten is the run-around with them in regards to my packages and no one will give me actual answers or try to fix anything.

Date of experience: June 8, 2023
New York
1 review
0 helpful votes
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Perfect company!
June 8, 2023

I always enjoy buying from revzilla! They treat me well and always have.

Date of experience: June 8, 2023
Alabama
1 review
0 helpful votes
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Good Transaction
June 8, 2023

Found it, ordered it, got it! There is not much more to say. The jacket is awesome and plan on using it this summer.

Date of experience: June 8, 2023
Kansas
1 review
0 helpful votes
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Not a good experience
July 8, 2023
Updated review

1 - Box came damaged. It looked like it had been re-taped multiple times. I've bought Arapovic exhaust headers from Revzilla before, box looked good and no fitment issues. This had to be a prior return item.

2 - Three of the four header flanges did not fit. After realizing the fitment issue, I put my bike back together and sent everything to Revilla for a refund (lost 13 hours of my time).

Date of experience: June 8, 2023

So far so good
May 29, 2023
Previous review

So far so good.

Date of experience: May 29, 2023
Wisconsin
1 review
0 helpful votes
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Shocks
June 8, 2023

I needed shocks and you had them for a good price, I shopped around a lot like I always do and you guys came through.

Date of experience: June 8, 2023
Washington
1 review
0 helpful votes
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Boots
June 8, 2023

I ordered boots and received the correct item correct size on promised date.

Date of experience: June 8, 2023
New Zealand
1 review
0 helpful votes
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Good service
June 8, 2023

Slight delay with initial response but very helpful, responsive and well packaged delivery

Date of experience: June 8, 2023
Iowa
1 review
0 helpful votes
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Quality and professional
June 7, 2023

Had no problems finding what i was looking for. Helmets showed up on time and look great. I Will definitely be ordering from here in the future.

Date of experience: June 7, 2023
California
1 review
0 helpful votes
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Got a vortex chain and sprocket
June 7, 2023

Just got it still need to install it. Wish it had more info in the how many teeth it had for each set up.

Date of experience: June 7, 2023
Washington
1 review
0 helpful votes
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Knox Knox who's there?
June 7, 2023

Product was out of stock when first tried to order. Put on list to get notification when back in stock and placed order. Very quick delivery.

Date of experience: June 7, 2023
Virginia
1 review
0 helpful votes
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Fantastic
June 7, 2023

Excellent service once again RevZilla! My shipment arrived promptly.

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
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Satisfied
June 7, 2023

Great experience. Great product. Would order again.

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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PR6GT tires
June 7, 2023

Best prices around! Free shipping! And Michelin rebate made it an unbeatable deal!

Date of experience: June 7, 2023
Colorado
1 review
0 helpful votes
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Fast and simple
June 8, 2023

Every order I've done is quick and easy ordered helmet and riding shoes sunday Wednesday afternoon package is here great site to order from.

Date of experience: June 7, 2023
New York
1 review
0 helpful votes
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Long processing time
July 7, 2023

It took 4 days to process the order. Otherwise everything was fine

Date of experience: June 7, 2023
New Jersey
1 review
0 helpful votes
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Negative but positive
June 7, 2023

Ordered a pair of gloves that ended up not fitting even though I followed sizing instructions to the letter. To Revzillas credit they didn't charge me for return shipping. That's what I call great customer service.

Date of experience: June 7, 2023