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RevZillaReviews 14,262

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,601
quality
11,255
This company responds to reviews on average within 4 days

Instant Feedback

118,962 reviews

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Michigan
1 review
0 helpful votes
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RevZilla has reasonable prices and decent shipping times. I did find the same product for less on Amazon for my most recent purchase, however Amazon gave me no way to verify fitment, and RevZilla was able to confirm that the product would fit my motorycle so I kept my business with them.

Date of experience: March 18, 2024
Vermont
1 review
0 helpful votes
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Has return fees
March 28, 2024

I got a helmet that didnt fit right even though I measured. So when it came to swap it for the next size up revzilla charged a 10 dollar shipping fee which I find to be irritating in the modern day especially when it comes to sizing.

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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I'm kinda really pissed off you guys canceled a part I needed to fix up my bike and it took you guys WEEKS to discover you didn't have the part...i ordered parts from 2 websites because you guys didn't sell the other parts I needed but I received everything else I ordered before you guys finally decided to tell me you didn't have the part in stock...how does it take WEEKS to realize this!? Oh but at least you guys gave me a whole whopping $10 in store credit I'll likely never use because it will expire before I need to order anything from you guys again. What a freaking joke. I've used you guys before and you have been awesome and very timely with communication, so why did you guys decide to drop the ball so hard on this one!?

Date of experience: March 17, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Texas
1 review
0 helpful votes
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RevZilla - Awesome as Always!
March 27, 2024
Updated review

Right in schedule, quality products, great customer service...as usual!

Date of experience: March 17, 2024

RevZilla is the greatest!
March 7, 2024
Previous review

RevZilla is the greatest!

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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I ordered a little bit over 1k worth of items for my Harley including tires and accessories. I expected the items to arrive by the end of the week but to my surprise they all arrived two days after placing the order.

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Quality organization to deal with.
March 27, 2024

:Website is easy to use, easy to navigate. From past experience, I know they stand behind everything they sell. Can't go wrong dealing with them.

Date of experience: March 17, 2024
South Dakota
1 review
0 helpful votes
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Helmet
March 27, 2024

Loved this helmet, it just didn't fit my head shape.

Date of experience: March 17, 2024
Virginia
1 review
0 helpful votes
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A little late on shipping.
March 27, 2024

Came in a couple days late, but no damage so it's okay.

Date of experience: March 17, 2024
Pennsylvania
1 review
0 helpful votes
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Salesman was awesome!
March 27, 2024

Awesome salesman helped out a whole bunch made sure things fit properly made the overall experience awesome! I've wrecked on a bike (semi-seriously) and spent a week in the hospital from it he made sure I felt safe and comfortable with the gear I chose.

Date of experience: March 17, 2024
Colorado
1 review
0 helpful votes
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Super quick to resolve my concern. I'm super happy.

Date of experience: March 17, 2024
New Jersey
1 review
0 helpful votes
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Only site that had a medium left. I looked into approximately 10 different sites and not one of them had that particular helmet in stock.

Date of experience: March 17, 2024
New York
2 reviews
3 helpful votes
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Good product
March 27, 2024
Updated review

Great product, great price, delivery guy just threw the box on the porck like it was a baseball but the battery luckily was fine

Date of experience: March 17, 2024

Redundant navigating and most of what I need is never...
March 16, 2024
Previous review

Redundant navigating and most of what I need is never in stock

Date of experience: March 6, 2024
Washington
2 reviews
0 helpful votes
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I'm reviewing a License plate brkt. The pic showed turn signals which are NOT part of what you get for 80+ bucks. Basically, you get a brkt and a separate order of a plate lite with tiny brkt.
I think they should show what you actually get and note you use the old signals. I don't have them, so an issue.

Date of experience: March 17, 2024
Washington
1 review
0 helpful votes
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Quick and easy as always. :). Zillabucks stack up and reduces the price for next time. Nice having my bike in the system so I can easily check compatibility.

Date of experience: March 17, 2024

It's great and I live my Zilla bucks!
November 23, 2023
Previous review

It's great and I live my Zilla bucks!

Date of experience: November 23, 2023
New Jersey
1 review
0 helpful votes
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RevZilla has great prices, excellent customer services, and quick delivery of products.

Date of experience: March 17, 2024
Texas
1 review
0 helpful votes
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Great Service
March 27, 2024

No issues. I ordered and the shipping was fast and came on time as promised. Never had an issue with the service.

Date of experience: March 17, 2024
Florida
1 review
0 helpful votes
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OEM parts
March 27, 2024

OEM parts for my motorcycles right to my door, good prices.

Date of experience: March 17, 2024
New Jersey
1 review
0 helpful votes
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Not revzillas fault but...
March 27, 2024

Received my recent order for new turn signals and tail tidy however the tail tidy was missing pieces so had to return and now I'm waiting for an exchange but it's just frustrating because inside the box even had a quality control check tag that all parts were included.

Date of experience: March 17, 2024
Donald H.
Colorado
1 review
0 helpful votes
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Great sprocket
March 27, 2024

Great sprocket ever so slightly more expensive than Ebay or Amazon

Date of experience: March 17, 2024
Georgia
1 review
0 helpful votes
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Boots
March 27, 2024

I was happy to find boots in my size. It can be difficult for those of us with larger feet.

Date of experience: March 17, 2024