business logo of RevZilla

RevZillaReviews 14,549

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+32
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,654
quality
11,540
This company responds to reviews on average within 4 days

Instant Feedback

120,564 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Benjamin Q.
Unfollow Benjamin Q.
Share Review
Report Review

Customer service is 5 star
April 27, 2024
Updated review

Update and improvements are needed for UI on website. I had a problem with ordering the wrong tire and the customer service could not have been better. Revzilla is working hard to earn the motorcyclist's business. They've earned my trust.

Date of experience: April 17, 2024

Not in stock but the parts are easy to find in the...
November 26, 2023
Previous review

Not in stock but the parts are easy to find in the blueprints

Date of experience: November 26, 2023
North Carolina
1 review
0 helpful votes
Follow Bobbyjo O.
Unfollow Bobbyjo O.
Share Review
Report Review

You guys are da shyznit.
April 27, 2024

Ordered D30 armor for my husbands Icon asphalt technology jacket. Found easily on your sight and received faster than original posted date. That's a win all around! Thank you for your prompt service.

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Share Review
Report Review

Easy and pretty fast shipping
April 27, 2024

Website is laid out nice and I like the variety of products offered. RevZilla is my go to place for riding goodies.

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
Follow Woodinville Jerry O.
Unfollow Woodinville Jerry O.
Share Review
Report Review

The jacket arrived quickly, appears to be well made, and fits well.

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
Follow Brandon E.
Unfollow Brandon E.
Share Review
Report Review

USPS in NYC really sucks!
April 27, 2024

Totally great - except that USPS.in NYC really sucks - tire came 5 days late.

UPS Ground delivery option would have been nice.

Date of experience: April 17, 2024
Georgia
1 review
0 helpful votes
Follow joe H.
Unfollow joe H.
Share Review
Report Review

Fast shipping
April 27, 2024

Easy and quick searching and ordering fast shipping

Date of experience: April 17, 2024
Massachusetts
1 review
0 helpful votes
Follow Jim U.
Unfollow Jim U.
Share Review
Report Review

Good stuff listed, easily searched and quick turnaround

Date of experience: April 17, 2024
DO
1 review
0 helpful votes
Follow Gregory D.
Unfollow Gregory D.
Share Review
Report Review

Great service and products
April 27, 2024

They have the best customer service and best products, I will always buy from them.

Date of experience: April 17, 2024
South Carolina
1 review
0 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

Better air flow
April 27, 2024

Helmet fits fantastic very good air flow through the helmet. I'm loving it.

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Share Review
Report Review

No thanks
April 27, 2024

Had part of my order canceled due to being " out of stock with no ECD" only to get an email the very next day that it was in stock and I should reorder it. This will be my last purchase from revzilla or cycle gear

Date of experience: April 17, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Connecticut
1 review
0 helpful votes
Follow Alexander D.
Unfollow Alexander D.
Share Review
Report Review

Love the Bike products
April 27, 2024

Very good customer service every product I've bought the last several years has been solid. Overall great company to work with.

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
Follow Rusty J.
Unfollow Rusty J.
Share Review
Report Review

Great price and fast shipping!
April 27, 2024

Revzilla has always been easy to shop with. The prices are great and the product reviews are very informative.

Date of experience: April 17, 2024
New Mexico
1 review
0 helpful votes
Follow Tom N.
Unfollow Tom N.
Share Review
Report Review

Satisfied
April 27, 2024
Updated review

Great price great service fast delivery. What s not to like

Date of experience: April 17, 2024

You guys are great
January 10, 2024
Previous review

You guys are great. Selection and quality and service is some of the best out there

Date of experience: January 10, 2024
California
1 review
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Share Review
Report Review

Excellent customer service!
April 27, 2024

A slight glitch with the shipping but Revzilla jumped right on it and had a replacement at my doorstep ASAP!

Date of experience: April 17, 2024
California
1 review
0 helpful votes
Follow Nicholas P.
Unfollow Nicholas P.
Share Review
Report Review

Never again
April 27, 2024

Misty was awesome. Other than that. The whole experience was crappy when I received my package of two handlebar risers immediately noticed they were in secondary packaging. Not the drag specialties packaging. I expected One was in an old Ziploc bag. The other was half assed wrapped in bubble rack and severely damaged, like it was a used part even the hex nut was damaged and half threaded Horrible

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
Follow Chris X.
Unfollow Chris X.
Share Review
Report Review

Klim forekaster jacket
April 27, 2024

Beautiful piece of kit. A bargain for gore-tex.
I'm 5'11" 195 and got XL. It's a little large,but fits pretty nice over a motorcycle jacket without being huge.

Date of experience: April 17, 2024
Georgia
1 review
0 helpful votes
Follow Wesley X.
Unfollow Wesley X.
Share Review
Report Review

La Pera Seat
April 27, 2024

I was very impressed with the speed of the shipping. I placed the order on a Thursday afternoon, received shipping notification later the same evening, and received the order on Saturday.

Date of experience: April 17, 2024
New Hampshire
1 review
0 helpful votes
Follow Derek F.
Unfollow Derek F.
Share Review
Report Review

Exactly what I ordered
April 27, 2024

Easy to find what fits my bike and had exactly what I was looking for.

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Delayed shipping, wrong part
April 27, 2024

Barkbusters VPS ted plastics shipped on a timely and correct part basis. Satisfied with that. Aluminum bones however shipped from some other vendor, got lost in shipping with no updates and no ability to track detail shipping progress, location or expected delivery date.

When they finally arrived, wrong part and quite late. I called customer service to see if they could track, and they struck me as defensive and unapologetic.

Date of experience: April 17, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Texas
1 review
0 helpful votes
Follow Elijah W.
Unfollow Elijah W.
Share Review
Report Review

Gloves seem nice, but too tight
April 27, 2024

Some previous customer reviews mentioned that the gloves seemed too tight / small.

A Revzilla video review mentioned that the gloves might be slightly large.

So I balanced those opinions and stayed with my normal size (Medium). (For reference, I have relatively big palms and short fingers and usually wear medium in all sorts of gloves.)

I should have listened to the customer reviews. I'm working on stretching them out, but these are pretty small and tight.

Date of experience: April 17, 2024