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RevZillaReviews 14,613

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,661
quality
11,604
This company responds to reviews on average within 4 days

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Nevada
1 review
0 helpful votes
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Clutch cables are perfect. The time to completely process my order took a while but overall I'm satisfied.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Great product quick delivery.
May 21, 2024

Easy to use Website lots of selection. Everything you could want.

Date of experience: May 10, 2024
Wisconsin
1 review
0 helpful votes
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Satisfied
May 20, 2024

Brittany was friendly and professional. She answered all of my questions and was able to help me place my order in a timely fashion. Couldn't be happier.

Date of experience: May 10, 2024
Florida
2 reviews
0 helpful votes
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Fast and accurate
May 20, 2024

Great site. They had exactly what I needed and delivery was prompt and accurate

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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I appreciate it when there is a notation for fitment, either way. Service was very fast. 2 days on the Stator, and just a few more for the Primary Chain Locking device. Everything is always spot on and great quality. Now all I have to do is remove the primary cases and git er done.

Date of experience: May 10, 2024
New Jersey
1 review
0 helpful votes
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Electrical gear (wiring).
May 20, 2024

Found exactly what I needed. Received in minimal time and worked perfectly.

Date of experience: May 10, 2024
Idaho
1 review
0 helpful votes
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Simple. The website worked. They want me to say more, but really, that's all you need to know.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Great service
May 20, 2024

Bought a face shield, promptly received it, Now please stop sending me emails to review my experience.

Date of experience: May 10, 2024
Illinois
1 review
0 helpful votes
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Third time's the charm.
May 20, 2024
Updated review

I ordered a replacement battery for my Honda PCX150. The first one came in good packaging, but the battery must have been dropped somewhere before shipping and bent one of the terminals. I returned this and ordered a replacement, but that arrived with damage showing in the packaging and the battery terminal was damaged on this one as well. This proved to be shippers responsibility. A replacement was shipped which arrived in the worst damaged packaging, but the terminal was intact and the battery was fine. I was billed twice and got one credit and was left with one unwanted extra battery. Overall, given the circumstances it was handled well and promptly.

Date of experience: May 10, 2024

Not too excited about paying $10 more because the part...
May 11, 2024
Previous review

Not too excited about paying $10 more because the part was damaged, but it is convenient

Date of experience: May 1, 2024
Louisiana
1 review
0 helpful votes
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First time gear
May 20, 2024

This site was easy to use and overall has some great beginner products that u can't wait to use!

Date of experience: May 10, 2024
Rhode Island
1 review
0 helpful votes
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Satisfied Customer
May 20, 2024
Updated review

I received the part that I ordered within a reasonable amount of time but when I opened the box a part was damaged so I called up RevZilla and they told me to call the manufacturer. When I called the manufacturer and told them the problem they sent me the part that was damaged. I could have shipped the whole set back to RevZilla and they would have replaced it but I just needed one part of the set. Both parties were willing to help me out so I will continue to purchase from RevZilla.

Date of experience: May 10, 2024

It was easy to put in my order
June 5, 2023
Previous review

It was easy to put in my order

Date of experience: June 5, 2023
Maryland
1 review
0 helpful votes
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Go to online
May 20, 2024

I have ordered quite a bit from revzilla. Lots of things I am looking for instock. They are not always the best priced, but can normally get it to my door fast.

Date of experience: May 10, 2024
New York
1 review
0 helpful votes
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Easy
May 20, 2024
Updated review

It's easy to search for the product you need and easier to find it

Date of experience: May 10, 2024

Easy to navigate
March 26, 2024
Previous review

Easy to navigate

Date of experience: March 16, 2024
Texas
1 review
0 helpful votes
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Hard to find part!
May 20, 2024

Obviously this was a hard to find part through Harley-Davidson as they could never find it for my bike that they fixed due to a wreck.

Date of experience: May 10, 2024
North Carolina
1 review
0 helpful votes
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Helmet and gear purchase
May 20, 2024

RevZilla had everything i was looking for and one item was on sale and the cheapest i found anywhere! Shipping was free and fast.

Date of experience: May 10, 2024
New York
2 reviews
0 helpful votes
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3 out of 4
May 20, 2024

One $15 item was not shipped or received. When ask for a refund. I was expected to have pictures of when the box was opened shipping label etc. I'm using the products so no tags didn't realize it was missing ( order was shipped in separate boxes). So customer service was not what I expected

Date of experience: May 10, 2024
Ohio
1 review
0 helpful votes
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Wrong sizes
May 19, 2024
Updated review

I really like the way the product has looked, but I have had trouble with the sizing. I did all the correct things to measure and the first pair of pants were too big and the second pair were too small. I am frustrated.

Date of experience: May 9, 2024

Good product descriptions on all of the products, making...
April 24, 2024
Previous review

Good product descriptions on all of the products, making it much easier to make decisions as a new rider.

Date of experience: April 14, 2024
Illinois
1 review
0 helpful votes
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Fast shipping
May 19, 2024
Updated review

Item was as described in the new condition. Very fast shipping

Date of experience: May 9, 2024

Quick transaction and free shipping
September 4, 2023
Previous review

Quick transaction and free shipping

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Good experience
May 19, 2024

Was sent wrong bend on my evo pro taper handle bars. Quick response from customer service. Fixed issue

Date of experience: May 9, 2024
Alabama
1 review
0 helpful votes
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Great customer service
May 19, 2024

My gloves did not come in. I had one tracking number, I called and spoke with Bryce K., while talking to her she searched and found a different tracking number for me. Amazing

Date of experience: May 9, 2024