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RevZillaReviews 14,617

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,662
quality
11,609
This company responds to reviews on average within 4 days

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120,925 reviews

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Utah
1 review
0 helpful votes
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Very easy to use and when I called for a question he was great!

Date of experience: May 14, 2024
Minnesota
1 review
0 helpful votes
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Decent OEM replacement brakes
May 24, 2024

Pads were easy to install and worked perfectly on my 2017 Kawasaki z900. Only thing I've noticed is the "bite" on these pads is a tad less than OEM pads, but so far they seem to be holding up way better than the OEM pads. Overall I'm happy with the purchase and I'd buy them again if needed.

Date of experience: May 14, 2024
Texas
3 reviews
0 helpful votes
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Great site and products
May 24, 2024

Easy to navigate website and good overall prices.no problems placing order

Date of experience: May 14, 2024
Maryland
1 review
0 helpful votes
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Broken/defective equipment.
May 24, 2024

Had two separate packages for one order. In total I had five bottles of cleaning supply for my motorcycle and helmet from Motul. First shipment came with three bottles and the lid of one bottle split during transit. (considering I don't believe they chose to send me broken bottles) This caused a pool of liquid to be at the base of the plastic bag and some had spilled over in the box itself, the rest of the bottles were also covered with the film and needed to be cleaned. The second shipment had more of a canister of helmet cleaner and the spraying nozzle has completely broken away from the lip with the spray handle hanging loose. So I'll have to find a completely different way to use this product.
Overall I understand that this wasn't the end of the world but this could have been harsher chemicals and they were just thrown inside a cardboard box and shipped. More thought should be considered before e-commerce sends these items out to the customer if this is to be an online retailer.

Date of experience: May 14, 2024
Kentucky
1 review
0 helpful votes
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Free return shipping
May 24, 2024

So far good, free return shipping would be nice. And no competing against companies that your parent company owns.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Everything I needed!
May 24, 2024

I am new to the motorcycle world and even though I bought a motorcycle that is 15 years old, Revzilla had just what I needed.

Date of experience: May 14, 2024
Kentucky
1 review
0 helpful votes
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Face shield
May 24, 2024

Site was very easy to use and found what I was looking for at a great price

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Website is easy to navigate and descriptions were spot on. Reviews seem to be authentic and not spammed like other mainstream retailers.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Great experience
May 24, 2024

The site is easy to navigate. The checkout process is simple and just works. Everything arrived in good condition and within the expected time frame. Always a great experience dealing with Revzilla.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Great experience every time
May 24, 2024

Couldn't find a particular item, called customer service, they found what I needed. Went back to my account and ordered items, easy peasy.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Be prepared to wait
May 24, 2024

Shipping service from RevZilla has gotten worse over the past couple of years. It used to take 3, maybe 4 days to get your order. Even from the West Coast. My last order for an oil filter took 6 business days to go from NJ to NY. How is that even possible?

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Got what I came for
May 24, 2024

Ordered a new visor for my Shoei helmet RF-1400. Came as promised, in a timely fashion.

Date of experience: May 14, 2024
Oregon
1 review
0 helpful votes
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Helmets
May 24, 2024
Updated review

Ordered 2 helmets. Both arrived very quickly And with no issues

Date of experience: May 14, 2024

Helmets
May 24, 2024
Previous review

Ordered 2 helmets. Both arrived very quickly And with no issues

Date of experience: May 14, 2024
New Jersey
1 review
0 helpful votes
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Fast delivery.
May 24, 2024

I needed the helmet for riding course and was worried with the delivery time, but arrived days before. Reliable.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Very quick delivery
May 23, 2024

Ordered an Alpinestars R10 Helmet and it was delivered very quickly and well packaged. Just wish it came with the race spoiler

Date of experience: May 13, 2024
Wisconsin
1 review
0 helpful votes
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Fast delivery
May 23, 2024
Updated review

Fast delivery always nice customer service with huge experience and price matching

Date of experience: May 13, 2024

Always awesome Prices
March 1, 2024
Previous review

Always awesome Prices

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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Great!
May 23, 2024

Revzilla has all the gear and products I like and need. I wish they offered discounts for medical personnel such as nurses and first responders. Overall, I've had a good experience.

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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Always solid
May 23, 2024
Updated review

Ordered a ton of stuff, never had a bad experience with RZ. I recommend them often.

Date of experience: May 13, 2024

I'm always happy with RZ's quick shipping and after...
June 9, 2023
Previous review

I'm always happy with RZ's quick shipping and after sale support, so thanks!

Date of experience: June 9, 2023
California
2 reviews
0 helpful votes
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Great, and speedy service.
May 23, 2024

Great and speedy service. Awesome products and how to do videos.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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Great quality and fast delivery!
May 23, 2024
Updated review

Everything came very fast and was very well received!

Date of experience: May 13, 2024

I never got the 10% coupon!
May 11, 2024
Previous review

I never got the 10% coupon!

Date of experience: May 1, 2024