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RevZillaReviews 14,616

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,662
quality
11,607
This company responds to reviews on average within 4 days

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Kentucky
1 review
0 helpful votes
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Do your research carefully before buying but overall RevZilla ships out the product in a timely manner. Support is also great as well.

Date of experience: May 17, 2024
Florida
1 review
0 helpful votes
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Wrapper
May 27, 2024

Package was torn in several places but windshield was surprisingly clear of imperfections.

Date of experience: May 17, 2024
Tennessee
1 review
0 helpful votes
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It took 9 days to receive my order from the time of placing it. Paying $40 a year for a membership to receive 2 day shipping when competitors are offering it for free is an interesting business decision.

Date of experience: May 17, 2024
Canada
1 review
0 helpful votes
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Unacceptable duties
May 27, 2024

The company is using UPS services so beware of duties cost, 100$ more for a 200$ jacket is totally unacceptable for me. Because of that i will never buy again from Revzilla, there is other companies that give that duty service when you ship you know?

Otherwise the jacket is as supposed to be...

Date of experience: May 17, 2024
Massachusetts
1 review
0 helpful votes
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Always Excellent
May 27, 2024
Updated review

Revzilla continues to provide excellent customer service and quality products. Shopping for new cheek pads for my Shoie RF 1400 helmet could not have been easier. They arrived in a timely manner and fit perfectly. As always, Revzilla came through.

Date of experience: May 17, 2024

Always great customer service and product description
May 21, 2024
Previous review

Always great customer service and product description

Date of experience: May 11, 2024
Colorado
1 review
0 helpful votes
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Great Fall/Early Spring Glove
May 26, 2024

These fit great and are a good early and late season glove that isn't too bulky like my winter gauntlet gloves for Colorado.

Date of experience: May 16, 2024
Texas
1 review
0 helpful votes
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Shipping was irritatingly skow
May 26, 2024

Good product but a combination of ups and usps made shipping painfully slow

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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HJC Helmet Purchase
May 26, 2024
Updated review

Revzilla had a good selection of helmets to choose from. I selected an I-30 HJC helmet, ordered it and received it within 3 days. Very pleased with their service.

Date of experience: May 16, 2024

Always a good experience
February 6, 2024
Previous review

Every time I've bought something I've been pleased with the ease of doing so and on the delivery time.

Date of experience: February 6, 2024
New Hampshire
2 reviews
0 helpful votes
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I thought all delivery are ship by air. After all its by ground. It took a while.

Date of experience: May 16, 2024
Illinois
1 review
0 helpful votes
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The Sena helmet I purchased is poor in my opinion. I could not easily hear my riding partner as we were moving.

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
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Shipping Issues
May 26, 2024

I received a can of spray lubricant which was shipped in a plastic bag. The lid broke and discharged some of the contents inside the bag on another product. If you're going to ship aerosol products in a plastic bag, better tape the llid and wrap them with something.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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They had the boots for my daughter in a smaller size than anyone else. Shipping was fast and arrived when they said it would.

Date of experience: May 16, 2024
Texas
1 review
0 helpful votes
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Disappointed
May 26, 2024

I ordered an arlen ness breather for my road glide. When attempting to install it, I noticed that it didn't fit. I called customer service to find out if I had ordered the wrong part. Turns out the part was correct however the mounting plate did not align with the throttle body opening. They offered me return label without a problem but I'm disappointed that I wasn't able to get the proper replacement.

Date of experience: May 16, 2024
Colorado
2 reviews
0 helpful votes
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Metzeler tires
May 26, 2024

Good selection of tires, easy ordering. Prompt shipping, received on time.

Date of experience: May 16, 2024
Iowa
1 review
0 helpful votes
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The order went perfect. No issues it all came in just a few days. I will use revzilla again and tell my friends about it

Date of experience: May 16, 2024
Pennsylvania
1 review
0 helpful votes
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EASY PEASY
May 26, 2024

I looked up the part I wanted, compared prices at other places, then simply ordered the part and it came.

Date of experience: May 16, 2024
Massachusetts
1 review
0 helpful votes
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Price match
May 26, 2024

Excellent service and price matching for helmet. Will definitely continue shopping with RevZilla!

Date of experience: May 16, 2024
Michigan
1 review
0 helpful votes
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3 out of 4 products I received were great, the other...eh.
Pretty expensive products
Shipping split up into two packages, one came very quickly, other was slooowwww.

Date of experience: May 16, 2024
Missouri
2 reviews
0 helpful votes
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Always good
May 26, 2024
Updated review

It's always a great experience. Do much do that my reviews are getting boring. :)

Date of experience: May 16, 2024

There's a a ton of reasons I keep buying from Revzilla:...
February 2, 2024
Previous review

There's a a ton of reasons I keep buying from Revzilla: they have the products, they have the knowledge and their customer service is top notch.

Date of experience: February 2, 2024
Ohio
1 review
0 helpful votes
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Looks great easy to install
May 26, 2024

Haven't rode with it yet, but I plan to hear very soon.

Date of experience: May 16, 2024