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RevZillaReviews 14,310

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,613
quality
11,303
This company responds to reviews on average within 4 days

Instant Feedback

119,194 reviews

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Washington
1 review
0 helpful votes
Follow Abby B.
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The item I ordered came in 4 days before it was scheduled to be delivered.

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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Great quality
May 1, 2025

Great quality jacket. Ordering was easy and we received it in time. Would definite order from you again

Date of experience: April 21, 2025
New Hampshire
2 reviews
0 helpful votes
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Quick, easy and at my door
May 1, 2025
Updated review

Quick and easy to order, and it is at my door in a couple of days.

Date of experience: April 21, 2025

Quick and easy to order
September 7, 2024
Previous review

Quick and easy to order

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Help customer rep
May 1, 2025
Updated review

I was helped to confirm the tire I ordered was the right size for my bike

Date of experience: April 21, 2025

Got a price match and the chat agent was super helpful...
April 17, 2025
Previous review

Got a price match and the chat agent was super helpful and made sure I was getting the correct item

Date of experience: April 7, 2025
Illinois
1 review
0 helpful votes
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The t bars I bought really were not what we expected. There was way too much sweep for the height and they were scratched up due to poor handling by the carrier. Please, please! Stop using FedEx as a shipping carrier.

Date of experience: April 21, 2025
Iowa
2 reviews
0 helpful votes
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Great quality fast shipping
May 1, 2025
Updated review

Website is users friendly and customer service is very knowledgeable and friendly

Date of experience: April 21, 2025

Website is easy to use
April 20, 2025
Previous review

Website is easy to use

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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As described
May 1, 2025
Updated review

Chatted with prior to purchase was very helpful, Will probably use again if needed.

Date of experience: April 21, 2025

Couldnt get a military discount without starting an...
April 20, 2025
Previous review

Couldnt get a military discount without starting an account.

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Love the new gear!
May 1, 2025

Great selection, good prices, fast shipping. No complaints.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Buying it online was fine. Nice to see extra reviews from people

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Waited a long time for a helmet to come in stock only to receive a defective one. Sure they are letting me return it but they don't have the helmet for another few weeks so I'm SOL on that. They offered a small credit but I'm probably going with a different retailer.

Date of experience: April 21, 2025
Utah
1 review
0 helpful votes
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Easy Purchase
May 1, 2025
Updated review

The product was an easy online purchase. The response to my purchase was immediate, and the shipping was quick. RevZilla was great to deal with. I'll use them again. Thanks so much.

Date of experience: April 21, 2025

Quick and easy ordering
April 19, 2025
Previous review

Quick and easy ordering.

Date of experience: April 9, 2025
Georgia
1 review
0 helpful votes
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Not fast but accurate.
May 1, 2025

I have ordered several items from Revzilla over the past year and found that everything arrived spot on as described. I have no experience with their customer support because I didn't need them. They are very good about sending updates via email and tracking information. I will buy from them again.

Date of experience: April 21, 2025
Indiana
1 review
0 helpful votes
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Awesome
May 1, 2025

I mistakenly ordered the wrong replacement visor for my helmet, contacted customer service and was promptly responded to and helped. Returned the visor was reimbursed before expected. Great products and great customer service. Will definitely return.

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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Great experience
May 1, 2025

Didn't wait on hold, got my question answered right away. The experience was perfect.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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Motorcycle windshield
May 1, 2025

Got what I ordered on timely manner. It dont get better than that.

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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Came in great and secured
May 1, 2025

Good shipping, didn't have to wait too long and was in great condition with safe packaging.

Date of experience: April 21, 2025
Missouri
1 review
0 helpful votes
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I took the pants out, went to unbutton to try them on and the button fell off.

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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The product purchase was a mistake as I ended up paying an outrageous price for such a simple product tool. Revzilla is great if you're in the states. Otherwise, not so great as price goes. Duties, tariffs or exchange not helping one bit

Date of experience: April 21, 2025

Easy to find and easy to use your website
April 18, 2025
Previous review

Easy to find and easy to use your website

Date of experience: April 8, 2025
North Dakota
1 review
0 helpful votes
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Return policy
May 1, 2025

We ordered a helmet. It didn't fit. Revzilla gave me a free return shipping label. They also sent me the new helmet promptly

Date of experience: April 21, 2025
Texas
2 reviews
0 helpful votes
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Great price on a great product
May 1, 2025
Updated review

I received an email from Revzilla that the tires I had on a notice were in stock. Ordered and delivered with no hassle.

Date of experience: April 26, 2025

Product in stock at a good price
April 22, 2025
Previous review

Product in stock at a good price.

Date of experience: April 12, 2025