Program produces fake errors that do not exist and claims to have awards which are also fake
See the following posts about the Registry Reviver scam
http://forums.majorgeeks.com/showthread.php?t=*******
http://forums.malwarebytes.org/index.php?showtopic=*******
http://www.freepcsecurity.co.uk/2010/06/19/malicious-sites-june-19/
http://forums.spybot.info/showthread.php?p=*******
Most of the the time, they reply with link to other webpage regarding your problem. NO INTEREST In fixing error you have.
Some reply is just nasty brush-off, I CAN NOT recommended it.
Very disappointing.
Hi Joe,
We're sorry to hear about your experience.
To address your comment about support, we only link out to detailed FAQ articles with instructional steps and screenshots for easy and quick reference. Most users appreciate the detailed guide. That being said, we intend to take a closer look at your support response and learn from any mistakes we've made.
You can also escalate your support cases if you're not satisfied with our response. We have a section here that explains the process: http://www.reviversoft.com/discussions/viewforum.php?f=29
If you're still having trouble with your computer or our product, we'd like to hear about it and do everything we can to resolve it for you. That's a promise.
Sincerely,
The ReviverSoft Team
S u p p o r t@ r e v i v e r s o f t. C o m
Purchased Driver Reviver (ref. *******) including PC Reviver. However, I'm still unable to activate the full application!
*******@bryant19.plus.com
I used ReviverSoft's Registry Reviver (RR) for about two years without any problems. About ten days ago Webroot's Secure Anywhere (SA) began finding malware on the program. According to Webroot, they have marked Registry Reviver as a PUA or "Potentially Unwanted Application." Consequently, my computer will no longer run RR.
A tech at ReviverSoft told me in a defensive, patronizing, and nasty reply to turn off SA when running RR. The problem was SA not RR.
Both some positive reviews and the actual company representatives themselves, in replies to reviews, claims it is be BBB accredited. It is not, just look it up for yourself. Even the Reviversoft website claims it is BBB certified and their actual BBB link only goes to the BBB homepage, not any page regarding this company or their BBB status. All companies that are Reviversoft LLC in Walnut Creek are not accredited with the California BBB. It does have a rating but it is not accredited. See the photo attached
They have some pretty decent products up for grab. I've been using driver reviver for a while now and it has served me well. The new version is a lot better than the old one, most notably because it downloads and installs the update for you. Also got a chance to give Registry Reviver 2.1 a try and it seemed pretty decent, at least in comparison to some of the other genuinely rogue programs I've come across. Maybe when my current cleaner's subscription runs out, I'll give this one a try.
Thanks for your feedback!
If you need any assistance with your purchases, please let us know
http://www.reviversoft.com/support/
I've been using both registry reviver and driver reviver for a few months now. Both programs have served me well and their support folks have taken good care of me. Hopefully, if all goes well, I may choose to renew their products. Not sure why one of the reviews below talk about fake errors, as their registry program is by far one of the best I've used till date. They also seem to be BBB accredited, so they are pretty reliable.
- Lenny
Thanks for your feedback!
If you need any assistance with your purchases, please let us know
http://www.reviversoft.com/support/
I found I could not download it. I tried to contact them but ended up going round in circles. I tried to register but said before they accet, I had to check my emails to see if I have received their email. They claimed to have sent me an email twice. I got an email off their website and tried to email them and it wasn't recognised. I'm already very suspcious. Don't bother to purchase. I have had trouble access my emails so I thought there was something wrong and there was a message to update my 'driverl I don't think I will be able to get my money back. But I won't be paying a subscription next year. Icouldn't download lete alone install so I'll get rid of it. Norton said it was safe.
It was not cheap, but sounded good (OK that should sound a few warning bells). Downloaded and installed onto W10 no problem. It scanned and "fixed" my PC. However - I lost all functionality. I couldn't access apps and the touch screen stopped working. I had to do a full system restore back to factory and then re-load programmes and updates to W10. I contacted support who, to be fair, responded quickly and accepted the proof I sent them of the damage caused. They also offered a full refund of the 47.99 gbp. All well and good so far. However, the refund after three weeks has still not arrived and now there is no response from support to my repeated emails. I have had to raise a PayPal dispute. The e-seller is Cleverbridge who say they are not responsible for the product and just act for Riversoft as an e-commerce site. So I have now raised it up to a PayPal claim and am awaiting the outcome. Thankfully I used PayPal and will see what happens, but my advice would be to use with great caution and avoid it if you are using Windows 10.
They advertise free, nothing free but scan. Then pop-up ads continually interfere with what you do. Very hard to get rid of. Nothing but malware.
They feel really bad: ( hey hurt me when i sit down, they hurt me when i take a fat $#*!, tehy make me feel like an oppressed people of the earth
Free program that makes you waste 15 minutes scanning your system then askig for money to remove the files
I now give "PC Reviver, River Soft, cleverbridge" a FIVE STAR RATING ON THEIR REFUND and CUSTOMER SERVICE ~ 'River Soft' refunded their Debit $ Amount ~ Deposited back into my Bank Account on Thursday, 3 June 2021, and 'River Soft' Cancelled that Unauthorised (by me) Annual 'PC Reviver' Debit.
As to current date (Tuesday, 1 June 2021) PC Reviver (Reviver Soft cleverbridge) Responded immediately via e-mail late that same day Friday, 28 May 2021 into Officially REFUNDING the Debit Amount in 5 to 7 Working Days from the 28 May 2021 and Cancelled the their 'Subscription' ~ Upon receiving the Refund into my Bank Account ~ I will Post an Up-dated Comment.
Mid 2020 - I purchased "PC Reviver" (listed Apps Installed as "Corel Corporation"?) for $50.59c (AUD$) to get my new PC Laptop working faster than manual typing speed on the Internet - PC Reviver being 100% useless. I purchased for Life "Clean My PC" - Worked wonders at speeding up my Internet use. PC Reviver (cleverbridge) suddenly deducted $65.99c out of my Account last night (27 May 2021) - E-mails sent to cleverbridge in Germany and got my Bank onto it. Uninstalled PC Reviver.
Answer: Yes, this is a known rogue, apparently, well spotted and reported. In any case, it may be worth mentioning again, here, that nobody needs a registry cleaner anyway. Over time, and a very short time, too, quite often the Windows registry will fill up with clutter. This is true. Unless you are using software to record and monitor installs and uninstalls, you'll quickly collect, at the very least, references to software that no longer exists on your machine. This isn't necessarily Windows' fault, it's laziness on the part of the software writers who should remove these references when their uninstaller program runs and make sure that excessive registry references aren't created in the first place. If you've been running the same version of Windows for a long time, you will most likely have acquired thousands of records that aren't needed any more. There may indeed be a slight performance hit as a result, but we're not talking about things grinding to a halt, here. The major, and justified, complaint about registry cleaners is that they all seem to adopt different definitions of 'error'. Hence one application will leave behind records that another would have removed, and it's even possible that a poor application will do more harm than good by incorrectly removing references that should have been left alone. Run Cleaner A and it will report no errors after completion; then run Cleaner B and it will find another few hundred errors that have apparently appeared out of nowhere. If you want to mess around with the registry because you're experiencing a noticeable slowdown of your system and you are sure you don't have a virus, trojan, or spyware, and you haven't installed some application that is invisibly hogging the memory or processor time or accessing a drive unnecessarily, then please do a little research. There are some long-established applications out there. New ones are not necessarily any better because they're new; the registry is well-understood and has been for many years. It is also worth getting the free application CCleaner (formerly Cr*p Cleaner) and seeing what else may be clogging up your system. Oh and if you do plan on altering your system registry for any reason, please do make sure you back it up, first. A good 'cleaner' should do this for you, or there are other applications and information about this out there. There are so many 'tools' out there now, but really only one or two good applications are needed, if anything is needed at all. It seems a week doesn't go past without someone in one country or another releasing yet another suite of registry and PC cleaning or repair tools, because there is a public perception that Windows is so buggy that help surely must be needed. The bottom line, though, is if it ain't broke, leave it alone.
Hi Harry,
We regret not being able to notice this post and site review sooner.
As per your first link, I believe your concerns were addressed at great length by Davide from ReviverSoft.
Like we explained earlier, we are always trying to improve upon our products by making them easier to use and most importantly, a lot more accurate and effective for the end user. The latest version of Registry Reviver is a standing testament to how far our product has evolved for the benefit of computer users worldwide.
Registry Reviver 2. 1. 648 - http://www.reviversoft.com/discussions/viewtopic.php?f=3&t=65
Referring to your concern about the awards, I would like to quote our previous statement on this:
" all awards used on our site either have written usage approval from the site themselves (including the Major Geeks logo) and/or are current at time of publishing. We aim to review all of our marketing material at least on a monthly basis to ensure we are current and correct. "
- we still do and you will find up-to-date info. On our website.@ All SiteJabber users,
ReviverSoft aims to provide computer users worldwide: software, tips and resources to make their computers run like new. An extensive look at our products, website, blog, forums and other social media channels will quantify the very existence of our company and we always intend to stay true to this purpose.
If I may add one last thing, ReviverSoft is a TRUSTe, BBB, VeriSign and McAfee Secure certified business. Our commitment to an end user or customer is unparalleled.
- ReviverSoft