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The Retail Market

How would you rate The Retail Market?
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Finland
1 review
0 helpful votes
Follow Lamar I.
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The Retail Market's travel essentials are a must-see. Got some travel-sized skincare products that saved a lot of space in my bag. Kudos to their curated collections.

Date of experience: October 9, 2023
Denmark
1 review
0 helpful votes
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The Retail Market's kitchenware collection is vast and stylish. Got some new cookware and it's made cooking so much more enjoyable. Sally from customer service was very helpful.

Date of experience: October 7, 2023
Hong Kong
1 review
0 helpful votes
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Creativity
October 2, 2023

I'm so glad I found The Retail Market for open-ended building toys to develop imagination and creativity. Their catalog has amazing kits, blocks and more that allow endless possibilities for kids.

Date of experience: October 2, 2023
Sweden
1 review
0 helpful votes
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Thanks to The Retail Market's sports selection, I was able to build the perfect indoor rock climbing wall for training with holds, mats, frames and more. Their catalog is really impressive.

Date of experience: October 4, 2023
Germany
1 review
0 helpful votes
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Good accessory
September 30, 2023

I appreciate that The Retail Market has every office supply and tech accessory I could ever need. Their catalog allowed me to create a fully customized, highly productive home office.

Date of experience: September 30, 2023
Texas
1 review
1 helpful vote
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Beware - this company is a scam
July 10, 2024

Bought a product over a month ago - they charged my cc and never delivered.

I sent five separate emails to customer service asking for status or for a refund - never got a single response.

This site looks legit - but beware - Don't let these people trick you and steal your money!

Date of experience: July 10, 2024
New Jersey
1 review
0 helpful votes
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Do not shop here
February 19, 2024

I ordered a toy early December, and it took a while for shipping. Eventually it arrived by Christmas Eve but then it was too late, as I had already ordered an alternate elsewhere. I requested a refund and was told there was a 60-day return policy, but then the emails were always the runaround. I could never actually get the return process. Do not order from here!

Date of experience: February 19, 2024
North Dakota
1 review
0 helpful votes
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Ripoff
July 5, 2024

My order is now ten days late. In stock my … I should have read the reviews before ordering my mistake. I now don't believe they have any stock whatsoever. This so called company takes your order then they try to find your merchandise. I have sent three messages with no response, no phone number that I can find. My question now is why does the BBB let this scam to continue. I will not shut up and go away I want my money or my order. This is the first complaint I have ever wrote.

Date of experience: July 5, 2024
California
1 review
0 helpful votes
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RUN FROM THIS COMPANY
March 7, 2024

I never received my item and tried to contact them numerous times but it took them several months to reply and tell me the order was shipped. According to the tracking company, the order was shipped to an unkown warehouse as a final destination.

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Poor customer service
October 16, 2023

The company cancelled my order 3 times without ever providing an explanation then recommended I buy a used version of the product somewhere else for more money. Bad experience.

Date of experience: October 16, 2023
Connecticut
1 review
4 helpful votes
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I placed an order on 11/18/23, and the auto confirmation I received noted 5-8 days delivery. No subsequent email included any shipping info or tracking number. It is now 12/5/23, and no order has arrived. I've emailed and contacted the company through their Contact Us option on the website 4 times so far. With NO RESPONSE. Still no tracking info or delivery. No phone number noted on the website to call either. HORRIBLE CUSTOMER SERVICE.

Date of experience: December 5, 2023
Texas
1 review
0 helpful votes
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The Retail Market is a FRAUD! After placing my order the payment was imediately withdrawn from my account. The site says Free shipping in 5 to 8 days. I checked the order status after 5 days and the status said Slightly Delayed. I conctacted customer support for additional status and received no response. After many days with no response I asked that the order be canceled. It's been over a month sinice I placed the order. The order has not been shipped or canceled.

Date of experience: December 29, 2023
Washington
1 review
2 helpful votes
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Never sent my order
December 9, 2023

Avoid them at all costs. They never processed or shipped my order. They never refunded my $60. They never returned my emails or messages. There is no phone number and no contact.

Date of experience: December 9, 2023
Australia
1 review
1 helpful vote
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Fraudulent seller
March 8, 2024

I ordered a pair of premium wireless headphones from them, no shipment received. No customer service. Avoid!

Date of experience: March 8, 2024
Italy
1 review
0 helpful votes
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Great new pieces
October 5, 2023

The Retail Market makes giving my home a mini makeover fast and affordable thanks to their unbelievable catalog of home furnishing and decor. I can always find great new pieces.

Date of experience: October 5, 2023
Italy
1 review
1 helpful vote
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The Retail Market's auto section has everything I need for my car. Recently bought some seat covers and they look and feel great. The installation guide was super handy.

Date of experience: October 9, 2023
France
1 review
0 helpful votes
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I appreciate that The Retail Market has every storage and organizational solution I need to maximize space efficiency in my home office. Their office supply catalog is fantastic.

Date of experience: October 4, 2023
Austria
1 review
0 helpful votes
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Fantastic catalog
October 7, 2023

I appreciate that The Retail Market has every tech accessory and ergonomic support needed to maximize my productivity and comfort in my home office. Their catalog is fantastic.

Date of experience: October 7, 2023
Switzerland
1 review
0 helpful votes
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Great adventure
October 11, 2023

The Retail Market's outdoor sports range is exhilarating. Got a new mountain bike and it's been a great adventure. Tim from customer support helped with the sizing.

Date of experience: October 11, 2023
Italy
1 review
0 helpful votes
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Great help for beginners
October 12, 2023

Bought some power tools from The Retail Market for my DIY projects. They're reliable and came with a warranty. The how-to guides they offer are a great help for beginners like me.

Date of experience: October 12, 2023

Overview

The Retail Market has a rating of 3.2 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Retail Market most frequently mention and sports selection. The Retail Market ranks 38th among Marketplace sites.

service
59
value
55
shipping
57
returns
55
quality
55