Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
It was stated that it was free and then to download a copy we had to pay for it. We will be downloading a copy and then cancelling the subscription.
When editing the resume get rid of the tool bar thats in the space allowed for text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and helped with job description. Very convenient.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
GREAT QUICK EASY - a lifesaver, especially in a pinch when I needed a resume like STAT - I had this in hand in less than 20 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Hard to edit a wee bit. Maybe that's my skill level. So far no major issues.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Should be told at the start that this is a paid service and not advertised as a free service.
Hello Evan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I only wanted this one resume but was forced to buy it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The payment process they only accept credit cards. I tried with my bank card and it was a hassle. But I have the resume and it is great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use, the AI generated summaries and recommendations are superb
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made making a resume very simple and efficient especially after not making one for over 10 years. Could improve on scrolling while typing on a mobile device when editing sections of tasks and such under work experience. If this was improved I'd give a 5 star rating.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like the monthly payment options. I tried to do the monthly for $7.95 and you were going to charge me $95!
Hello Christine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The resume genius is very user friendly! I could have made this resume in my sleep. There are great templates and options. What is the best feature is you can choose to have automatically pre-formatted bullets for each work experience!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Takes my thoughts and puts them in a very professional manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish I had more options in re doing headers and choose what order
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was advertised as free...but there's a cost involved.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Manipulative marketing. Worked for several hours on what it advertised as a "free resume builder" which turned out to be subscription based - a funding model known to be manipulative and not based on quality product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I didn't know I had to pay, which is obvious now but yeah it should be right in my face when I start to build the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely loved the ease of use and the amazing options of prompts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did not like the fact it was not clear this was a charged service. However, great system in place if you haven.t made a resume in a long time with a lot of helpful autos generated. And step by step guide. The one annoying thing is once you enter a date for a prior job you can only change the date you cannot remove it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Todd,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius