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ResumeGeniusReviews 216,289

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
212
This company responds to reviews on average within 1 day
Canada
1 review
0 helpful votes
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It was stated that it was free and then to download a copy we had to pay for it. We will be downloading a copy and then cancelling the subscription.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Todd,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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When editing the resume get rid of the tool bar thats in the space allowed for text.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to use and helped with job description. Very convenient.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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GREAT QUICK EASY
December 22, 2023

GREAT QUICK EASY - a lifesaver, especially in a pinch when I needed a resume like STAT - I had this in hand in less than 20 minutes!

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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Hard to edit a wee bit
December 22, 2023

Hard to edit a wee bit. Maybe that's my skill level. So far no major issues.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Should be told at the start that this is a paid service and not advertised as a free service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Evan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Syreeta J.
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I only wanted this one resume but was forced to buy it.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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The payment process they only accept credit cards. I tried with my bank card and it was a hassle. But I have the resume and it is great.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use, the AI generated summaries and recommendations are superb

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This made making a resume very simple and efficient especially after not making one for over 10 years. Could improve on scrolling while typing on a mobile device when editing sections of tasks and such under work experience. If this was improved I'd give a 5 star rating.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Don't like the monthly payment options. I tried to do the monthly for $7.95 and you were going to charge me $95!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christine,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow David E.
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The resume genius is very user friendly! I could have made this resume in my sleep. There are great templates and options. What is the best feature is you can choose to have automatically pre-formatted bullets for each work experience!

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
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Takes my thoughts and puts them in a very professional manner

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Wish I had more options in re doing headers and choose what order

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Was advertised as free...
December 22, 2023

Was advertised as free...but there's a cost involved.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

AE
1 review
0 helpful votes
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*******975
December 22, 2023

*******975

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Manipulative marketing
December 22, 2023

Manipulative marketing. Worked for several hours on what it advertised as a "free resume builder" which turned out to be subscription based - a funding model known to be manipulative and not based on quality product.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I didn't know I had to pay, which is obvious now but yeah it should be right in my face when I start to build the resume.

Date of experience: December 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Absolutely loved the ease of use and the amazing options of prompts.

Date of experience: December 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Zachery P.
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I did not like the fact it was not clear this was a charged service. However, great system in place if you haven.t made a resume in a long time with a lot of helpful autos generated. And step by step guide. The one annoying thing is once you enter a date for a prior job you can only change the date you cannot remove it.

Date of experience: December 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius