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ResumeCoach

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Arizona
1 review
0 helpful votes
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Unbelievably easy...
December 15, 2024

Unbelievably easy... loved it. Would recommend in a heartbeat.

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Daryl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Absolute scam
April 26, 2025

They will continue to bill you even after you cancel your subscription. I tried canceling multiple times took months for someone to even respond just to tell me. "We aren't obligated to give you a refund" gtfo

Date of experience: December 18, 2024
Customer Care Team R. ResumeCoach Rep
3 months ago

Dear Bailey,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach. Com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Nicki

ResumeCoach. Com Team

AE
1 review
0 helpful votes
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Nice one
December 15, 2024

Very easy step to follow…,,.,,,,.,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Suneetha,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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Great job
December 15, 2024

Great customer service. I think you did An amazing job! Keep it up

Date of experience: December 5, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Alainna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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This has been the most and easy service I have ever used. Will definitely recommend to family and friends

Date of experience: November 6, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Diamond,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

AE
1 review
0 helpful votes
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In the beginning it was saying that it's free then if I wanted Download I had to pay that was shocking

Date of experience: January 30, 2025
Customer Care Team R. ResumeCoach Rep
5 months ago

Hi Shaikha!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

Louisiana
2 reviews
0 helpful votes
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Exceptional Guidance
November 25, 2024

I received exceptional guidance from the customer service team, ensuring I made the most out of all the available resources.

Date of experience: November 15, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Dear Ismael,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Very user-friendly.
December 14, 2024

Easy to use and edit once completed. Great template options and at a great price.

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Jacob,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Alabama
1 review
0 helpful votes
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There should not be a fee if the person already has a Google account you guys are ripping people off.

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Crystal,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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I am a highly efficient individual, capable of delivering quality work within given timelines when provided with the necessary resources.

Date of experience: November 19, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Ushani,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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Very helpful. Thanks
December 10, 2024

All went very well. Thank you for support and guidance.
Could you please stop subscription.

Date of experience: November 30, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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Amazing site but there should honestly really be a free option.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Kelly,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Recent Charge
November 24, 2024

I was charged again this month even tho i only used the site once and then canceled this is a terrible experience.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Nicholas,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lily

ResumeCoach.com Team

Montana
1 review
0 helpful votes
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It should be clearer up front that it costs money, not after the resume is done.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Rebekah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Exceptional Quality
November 16, 2024

This resume service is top-notch! The quality is unmatched and way better than others I've tried. 100% recommend!

Date of experience: November 6, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Terri,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Such and easy process and so professional
February 2, 2025

Such and easy process and so professional. I would have spent two days working on this without this process. Thank you

Date of experience: January 23, 2025
Customer Care Team R. ResumeCoach Rep
5 months ago

Hi there Christy!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeCoach. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeCoach community and helping us make it even better.

Best regards, Taylor

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Loyal to the Quality
November 14, 2024

I'm loyal to the quality here. Tried and true, this service keeps my resume looking sharp and professional, ready for any opportunity.

Date of experience: November 4, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Chester,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Great and user friendly
December 13, 2024

Great and user friendly. Very helpful and many options for templates

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Abinye,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Excellent
December 13, 2024

The process was fast and I was left with professional results!

Date of experience: December 3, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Eliana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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Resume Coach is a very helpful website for applicant which is in career pursuit

Date of experience: December 1, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hello Ethan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
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