Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
This was really helpful and incredibly easy to use.
Our team is committed to providing excellent service and it’s great to hear we delivered our promise to you, Dave. If you need further help, let us know!
Provided all the necessary information just for me. Easy to use and affordable.
We appreciate you detailing your satisfaction with our resume builder, Sierra.
Very easy to build a professional resume and great suggestions for improving what I started with.
Thank you for the awesome feedback, Susan we rely on input from customers just like you to make our service even better.
Very helpful website, did not know i had to pay for it though
We’re always here to land you a hand with your resume and cover letters, Anthony.
If you're going to charge for this service, there should be more editing functionality.
We appreciate your feedback, Donna we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
Good formats, should do billing differently like a one time payment to get the resume.
We're always open to suggestions for improvement, Brittany please do not hesitate to reach out to us with more of your feedback!
Very helpful. Professional and courteous. I would do business again.
Hi Patricia,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Andres fixed my resume problem immediately, no worries and easy!
Hi Nancy,
Thank you for let us know how pleased you are with how Andres assisted you by fixing your resume. That's how we provide customer service, in a worry free approach. We got your back all the way!
He was helpful and listened very well. No problems.
Hi Abbie,
Thank you for sharing your excellent experience with our Customer Service team and your four stars rating.
Great service! Easy, quick and resolved my problem.
Hi Elizabeth, thank you for reviewing our services. We are happy to know you had a hassle free experience. If you need anything else, just contact us. Thanks!
Laura was great in helping me to resolve my situation.
Hi Paula, thank you for that great review! It’s nice to know Laura resolved everything for you. If you need anything else, just contact us, we got your back! Thanks!
The representative was very knowledgeable and polite
Hi Heidi:
Thank you for providing such a great review! We are very glad to know that our Customer Care Expert was able to help you out. If you need any further assistance, do not hesitate to contact us.
Best Regards,
Resume-Now
The resume building was good, but it states it's free misleading
Hey, Gilman
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Recurring charge was not expected. Resume writer worked well handy
Hi Ed,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
Its like turbo tax for resume building, easy approachable.
Thank you for the wonderful review and for leaving us with a great star rating.
Was very professional and efficient in the refund transaction
Hello joshua V., Thank you for your feedback. It is great to know how pleased you are with how your request was handled. We are committed to providing great customer service.
Best Regards,
Resume Now
Customer service was great! Very friendly and helped with my issue.
Hello!
Reviews like this make our day; thank you!
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-Resume Now
Seamless customer service assistance. Kudos to a deliberate and knowledgeable professional!
Hi John,
Thank you for that awesome feedback. It is great to know how pleased you are with our Customer service knowledgeable professionals and the hassle free experience that we provide. We are professionals helping professional reach their career goals.
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hi Andrea:
We are glad to help! If you have any questions or concerns in the future feel more than free to contact us and we be happy to assist you.
Best Regards,
Resume-Now