Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
It was hard to understand the person on the phone.
You made it sound free then billed me that s not OK please stop my subscription
Hello,
We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required.
We do not have a one-time payment. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Super easy to create and add to an existing resume
Thank you for sharing your feedback and for leaving us a great star rating.
I have used an easier site but no longer have access to that site.
We're always open to suggestions for improvement, Mike please do not hesitate to reach out to us with more of your feedback!
Cool formats, reasonable pricing for the value of the designs
Thank you for sharing your feedback and for leaving us a great star rating.
It was so easy. The Feed-back was very helpful and live chat was reassuring.
Hi Sharon:
Thank you for taking the time to review our services, we greatly appreciate it. It is nice to know you had a fun experience with our company. If you need any further assistance, do not hesitate to contact us.
Best Regards,
Resume-Now
Pleasant, nice treat and affordable long time customer fee.
Hello,
We’re thankful for the amazing feedback you have given us!
Pleasant, nice treat. Easy going service and good customer price.
I needed to update my resume. However I was unable to edit certain things, which was frustrating.
Hi Kim,
We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you to get the professional resume you like. If you have any questions or concerns, give us a call at 844-351-7484, representatives are available: Monday to Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Please do not hesitate to discuss your situation with us. Thank you
It took me longer to find the right "resume company" than it did to make it!
Thank you for sharing your feedback and for giving us a great rating, Thomas.
Unknown charges were on my account and they were resolved. Account was cancelled.
Hi Brenna, thank you for reaching out to us. We are sorry to see you go. If you need anything else, just contact us, we want to make things right for you. Thank you!
Picked up on the first ring.Great company that is available.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Resume Now made building my resume so much easier.
Just what we love to hear from our users, Stephen thank you.
Clean and concise. The program takes a lot of the fluff and abstract writing out of resume writing.
Thank you for sharing your feedback, Jennifer we’re excited to hear you feel that way about our resume builder.
Very easy to build a great resume! Step by step guidance is great!
Thank you for sharing your feedback and rating us with five-stars, Erica.
It was quick and easy. It made putting together a great resume, easy.
Hello!
Thank you, we really appreciate your feedback!
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Great customer experience, friendly, knowledgeable, and patient.
Hello,
Thank you so much! We appreciate the positive review!
It was great! Joel was very helpful and attentive!
Hello,
Thank you for sharing your experience with us!
She was very polite. I was very pleased with the phone call.
Hello Bipin S, We are excited that you were pleased with our Customer Service. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
It was an excellent and exciting experience. It was easy to access.
Hi Ann,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
Resume Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hi Peter, we apologize for that inconvenience. Reviews like this one makes us change the way we do things. Thank you for taking the time to reach out to us. If you need anything else, just contact us, we are here to help. Thanks!