Seems like you have an excuse for everything you have my phone number if you check your files and really intend on helping me you know I first called you around 8 am on the morning of the 22nd of may and was on the phone for 3 hrs off and on. So I would think you would call me snytime after 8 am using covid-19 seems to be the norm for a lot of businesses I can't aceopt that anymore it is a plain and simpole excuse for incompetency