• RepairPartsPlus

RepairPartsPlus

Overview

RepairPartsPlus has a rating of 3.5 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairPartsPlus most frequently mention customer service. RepairPartsPlus ranks 17th among Electronic Component sites.

  • Service
    10
  • Value
    10
  • Shipping
    10
  • Returns
    9
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
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How would you rate RepairPartsPlus?
Top Positive Review

“Ipad mini 2”

Robert D.
11/15/20

Ordered new glass and digitizer for my older Ipad mini 2. Parts came super fast and were complete with the tool kit to include everything needed for the job. The total repair took about two hours to complete. The only additional tool needed was a heat gun but I believe a good hair dryer would suffice. Very satisfied with the purchase and saved myself approximately $130.00.

Top Critical Review

“Durability and warranty issues”

Karl J.
7/24/20

I bought a screen replacement from repairpartsplus.com. It seemed great, and I installed the new screen. Within about a month, an entire band of the new digitizer stopped working. We were traveling and did not get a chance to contact them until 6 weeks from time of ordering. I contacted them about it and they would not replace it under their warranty because I did not know whether it happened exactly within 30 days or not. EDIT 9/28/2020. The battery that I bought from RepairPartsPlus was also defective. It started bulging about 3 months after purchase. I first noticed because I had to open the phone to replace a shattered screen (not the one from RPP), and then realized that the phone wouldn't close completely. But I thought it was my fault somehow, because it was not too far off of normal. It just wouldn't fully click back together on one side. Anyway, we kept using it but kept an eye on it. Within a week it was bulging so much that it caused a slight crack in the new screen. It was clear something was really wrong inside. I opened it up again, and saw that the battery was bulging way out. It was clear that it could even be dangerous at that point. So we stopped using it immediately and ordered a battery from another seller. Defective screen, I get that. It happens. But then the company needs to send a replacement. They son't stand behind the product, so I can't stand behind the brand and you get a bad review. But BOTH items I ordered from them were defective? That is inexcusable. There are lots of websites selling stuff. I do a lot of repairs, and I get batteries and screens from lots of sellers for lots of electronics. But I have NEVER had such a bad experience with a seller.

Reviews (49)

Rating

Timeframe

Other

Thumbnail of user robertd1874
1 review
2 helpful votes
November 15th, 2020

Ordered new glass and digitizer for my older Ipad mini 2. Parts came super fast and were complete with the tool kit to include everything needed for the job. The total repair took about two hours to complete. The only additional tool needed was a heat gun but I believe a good hair dryer would suffice. Very satisfied with the purchase and saved myself approximately $130.00.

Thumbnail of user nealm93
1 review
0 helpful votes
December 4th, 2020

Happy to do business with repair parts. Quick and helpful store. Easy to follow help videos. Will return as a customer.

Thumbnail of user aric16
1 review
1 helpful vote
January 27th, 2020

After publishing my first review with only 1 star explains they would not take return... they reached out to me... and enabled me to print a return label. I have to say they were very nice, in reaching out to me in this way and then they did in fact live up to the return policy I initially read. They stood by the product and processed my return. I am very grateful and have changed my rating to a 5 star!

Thumbnail of user johnm5940
1 review
0 helpful votes
October 24th, 2020

I am a bit older but this was very easy to use. Done in 1/2 hour. They included all the tools which made it very easy to install. The suction cup was very handy and getting the screen off even when my screen was cracked in multiple pieces. I would definitely use these folks again but hopefully I'll never have to again.

Thumbnail of user bm478
1 review
1 helpful vote
October 26th, 2020

My iPhone 6s' screen shattered with splintered glass and missing pieces. I chose RPP because they could guide me every step of the repair with videos and support. I am proud to say that it worked better than I could have imagined. I would not hesitate to make another repair to any of my devices as long as I went through Repair Parts Plus.

Thumbnail of user camerond91
1 review
3 helpful votes
November 19th, 2020

My original item was broken when I contacted customer service they got back to me and had me a new order on the way

Thumbnail of user samanthae164
2 reviews
0 helpful votes
November 13th, 2020

They have a lot of options for tech stuff and nice shipping time plus reasonable prices for the products.

Thumbnail of user markl1462
2 reviews
0 helpful votes
October 24th, 2020

When I dropped my phone and after checking on replacing the phone. I decided that my budget could not go into a new phone. So than after some research I decided I could fix the problems that my phone had for about $100. After I received all of the parts was able to disassemble the phone and freshen it up. Everything is working I put a replacement battery it holding a good charge with no problems..

Thumbnail of user tc301
1 review
0 helpful votes
February 23rd, 2021

I purchased a new screen for my IPhone.
Received part in record time!
Unfortunately it was defective and did not work. Instead of a hassle and run around I was asked to do a few more troubleshooting items and to verify that I had received the correct part. Once that was done and it was determined I did receive a bad part a replacement was shipped out that afternoon. Second part was again received in record time, 3 days. Install the second time around was flawless and phone is now working like new.
I'm very impressed with the shipping, tech support and customer service from this company. I would definitely recommend this company and wouldn't hesitate to do business with them in the future.

Products used:
Electronics

Service
Value
Shipping
Returns
Quality
Thumbnail of user ta248
1 review
0 helpful votes
November 17th, 2020

I had a little trouble with my transaction and I got triple charged. Alyssa jumped in found the problem and fixed it right away. I often am nervous about online fly by night sites, but RPS is not one of those. I highly recommend it because of people like Alyssa. John 14:6

Thumbnail of user johnw4277
1 review
0 helpful votes
July 7th, 2021
Verified purchase

After purchasing a digitizer that ended up not working, customer service went out of their way to send me a new one for free that did end up working.

Products used:
Tablet Screen

Service
Value
Shipping
Returns
Quality
Thumbnail of user debram775
1 review
0 helpful votes
December 4th, 2020

It was difficult to find a battery for my phone, but Repair Parts had it. Shipped quickly, great price, phone working again. Very pleased with my purchase.

Thumbnail of user leonw60
1 review
2 helpful votes
February 12th, 2020

Everything was included. It took me 20 min from start to finish. Be sure and watch a few diy videos prior to first repair and review just how flex cables release/lock and also the correct cable orientation (gold contacts up/down). When reinstalling new flex cables be sure to inspect connections to assure flex cable is properly seated (white line) on flex cable will be flush with flex cable connector socket when properly seated. Remember to push the flex cable lock back down to secure cable in connector.

Thumbnail of user jamesv726
1 review
0 helpful votes
June 16th, 2021

This transaction could not have been easier and I could not be happier with the replacement battery for my i phone 7 phone. Customer service I received was excellent from Zach, one of the technicians at RepairPartsPlus. He answered all my questions and made me feel secure in the product I was buying. These guys ROCK!

Jim

Tip for consumers:
Use them!

Products used:
i phone 7 battery

Service
Value
Shipping
Quality
Thumbnail of user donb709
1 review
1 helpful vote
May 26th, 2021

L recently purchase some item's from Repair Part Plus, they were quick with there shipping, and their support was Excellent, l would buy from them again, thank you.

Products used:
new ipad parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamm2405
1 review
0 helpful votes
December 20th, 2020

All parts were an exact fit. The videos gave a step by step process that made it easy to replace. This made me confident to do this myself.

Thumbnail of user joew651
1 review
0 helpful votes
November 30th, 2020

I purchased an iPhone 7 full screen repair kit for a shattered iPhone 7 screen. I am very familiar with iPhone repairs and have replaced several screens before. I had an issue with the replacement, where the screen itself seemed as if it were just a hair larger than OEM, and when the screen finally seated in the phone, there were streaks across the screen.

I reached out and repair parts replied very promptly, with detailed instructions on what to try (all of which I had tried) and issued a replacement. The replacement fit perfectly and the screen looks and feels as good as new!

I would highly recommend purchasing from repair parts plus, as the customer service was great, and the screen fits, looks and feels great!

Thumbnail of user richw95
2 reviews
6 helpful votes
January 25th, 2020

When I placed my order I was not sure what to expect. Not only did it come on time but it was a day early! The products were as described. The Wendy was easy to use and the service was wonderful. Will use them again in the future.

Thumbnail of user byrong28
2 reviews
1 helpful vote
November 3rd, 2019

Accurate instructions, easy fit, at all points, works just as if the original. I YouTubed several sights, got some visual practice, then went to the shortest site for the install. Apple phone any year may have slight variance on install. Heating the old screen to remove was a help. Definitely having a safe non-movable location for the screws, they are different sizes, it made for a no mistake re-install. The only step no one mentioned is dust the interior of the phone, with a small brush, after removing the cracked cover.

Thumbnail of user hectoro20
1 review
0 helpful votes
September 30th, 2019

I order the LCD front panel for my iPhone 6 got the parts within three days It took me about an hour to install it I am very happy with this company

Thumbnail of user maikum
1 review
0 helpful votes
October 27th, 2019

Fast and reliable, received item on time and the price is reasonable. I would recommend repair parts plus to all my friends.

Thumbnail of user hamph9
1 review
0 helpful votes
October 13th, 2019

I guess being a baby boomer I am inclined to fix things and not replace them, or pay someone to do something I can do myself! So I really like repair parts plus having what I need. Replacing the screen was moderately easy and everything works great. This is my second time using you guys and if I need to I will be back again!

Thumbnail of user beverlyh148
2 reviews
1 helpful vote
November 11th, 2019

The product arrived timely. The parts, tools and instructions were excellent and easy to use. I recommend RepairPartsPlus!

Thumbnail of user terryc282
3 reviews
1 helpful vote
October 18th, 2019

I ordered my part and in less than 2 hours, yes 2 hours it was shipped. I received exactly what i ordered and in perfect condition. I highly recommend this merchant.

Thumbnail of user michaelf1038
1 review
0 helpful votes
October 27th, 2019

I was very happy with the price and the Quality of the screen It came with easy to follow instructions. I was able to install myself. I will be buying another one soon for my Granddaughters phone

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From the business

Our business is celebrating its 10-year anniversary. We have proudly reached a full decade of delivering the best selection, prices and service to our loyal customers. We started out in video game products and have grown into the largest provider of Ni...

Company Representative

Thumbnail of user brianl540
brian L.
Typically does not respond to reviews

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