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Claim Your BusinessRemotes Remotes has a rating of 1.55 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Remotes Remotes most frequently mention customer service, and key fobs problems. Remotes Remotes ranks 534th among Home Improvement Other sites.
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I have patronized the organization twice, and each time found product needed at a very fair price. And received promptly with free shipping. Do not waste your time by looking elsewhere!
Bought a remote for my Ford Ranger and couldn't get the remote to program. To send it back I have to pay postage. Postage was going to be $4.02 and the remote cost me $6.95 so I told them I wasn't going to send it back and I would just throw it away. Their response was "You should've read our warranty/return policy before placing an order from us." I'll never buy from this company again. I should have read reviews before I ordered.
I bought key blanks with lock/unlock transmitters from this company for my car. I spent an additional $50 getting the blanks cut to work.
The remotes failed when attempting to program them through multiple attempts. I finally got one of the two to program but it would only work sporadically if holding the remote on the cars window.
They refused to provide functional remotes and only offered to let me return them without reimbursement for additional costs in-cured. I presented multiple replacement/exchange options that they refused. They even, at one point, offered a partial resolution but then refused when i asked to go that route.
I purchased keys from a different company that work perfectly. Remotesremotes is a scam enterprise.
Products used:
None
Bought a remote for my Ford Ranger and couldn't get the remote to program. To send it back I have to pay postage. Postage was going to be $4.02 and the remote cost me $6.95 so I told them I wasn't going to send it back and I would just throw it away. Their response was "You should've read our warranty/return policy before placing an order from us." I'll never buy from this company again. I should have read reviews before I ordered.
Bought some remotes and they were damaged. I sent pictures to remotes remotes and asked for a prepaid return, and this is what they sent me:
"You should've read our return/warranty policy before placing an order from us. As clearly stated: "Customer is responsible for all shipping costs"."
Their website said the key fob case would fit a 2009 Jeep grand Cherokee circuit board. It did not fit in 4 different ways. They also said it was defective and that I should pay the shipping back to them. I refused to pay as the problems were all theirs. Their product also damaged my circuit board and they would not provide a new one. I had to spend 170 dollars to replaced my circuit board.
Many, many emails. They want me to pay 10 dollars to return 8.95 product that was misrepresented and defective. I asked for a prepaid RA label but they refused.
Tip for consumers:
They are in NJ and do not care to be nice to there customers. Avoid them at all cost
Products used:
none. all bad
I bought 3 remotes from Amazon seller who sells remotesremotes products which came with their business card and all of them were fake product. When u press the buttons you see some light but it's doesn't make any frequency at all. Don't waster your time. I guess this company sells their products on amazon with different names.
Tip for consumers:
They are not selling real remotes, their products are just junks
Products used:
Car remotes
I have patronized the organization twice, and each time found product needed at a very fair price. And received promptly with free shipping. Do not waste your time by looking elsewhere!
Products used:
Garage Door Remote Controls
We ordered keys and never received them. When we contacted customer service, they said, 'oh well, they were delivered to your neighbor as requested.' What? We would NEVER request anything be delivered to our neighbor... if you can stick it in their postal box, you can stick it in ours! They are very dismissive, so we are out the money with no keys I guess. TERRIBLE customer service. Possibly a great product if it gets delivered, but if there's a glitch, customer service is useless.
Tip for consumers:
Customer Service is terrible.
Products used:
We didn't get our product
They said the remote would work on my Ford Ranger. I bought two just in case. Followed their instructions to program to the letter. It cycled the door lock once immediately after the instruction and never work again. No part number on the outside of the remote should have tipped me off. I took my old one up to Wahlgreens and replaced the battery, mine works fine. Is this just another way to Rip off Senior Citizens?
Products used:
Pickup remote
No service, no responses to questions and their website doesn't seem to work right. I tried to look up the programming for my key fob and there's nothing there for it even though I just bought one from them. The website programming page doesn't work now and they never responded to my email. Very disappointing company and I certainly will Not waste my time and money on them again.
Tip for consumers:
Would never choose this company again. They don't have any customer service, help and there website doesn't seem to work well.
Products used:
Key fob
I live in Western North Carolina and purchased two replacement fobs for 2013 Kia Rio. The product arrived on time and was exactly as described. No complaints there. NOW...good luck getting it programmed. When I did the locksmith search the 1st locksmith that popped up was Keevers Key in Hickory NC. This facility was ZERO help, stated that the product was crap, refused to program the "unsafe" fob and tried to sell me a $200 key to "Help me." After further research I did find a hardware store that now does key fob and key programming BUT they were unable to help me when I arrived because this fob required the 4 digit key code FROM THE DEALERSHIP. Do you think the dealership wants to give you that code...NO, they do not?! Now I have two remotes, no programming and going to end up spending the 200 to make sure my daughter has the fob needed to access and unlock her care safely while she is away at college this fall. Disappointed in the fact that when I contacted remotes remotes about the service provided by Keevers Key and no one acknowledged or cared that they are sending people to a facility that is refusing to service the product they bring and trying to upscale them and make a bigger profit on their end. Extremely disappointed in the process! Will no buy again!
Buyer beware! Ordered a remote, it was shipped to the wrong Address and returned to them by USPS.
I tried to get my refund buy they are givng me the runaround. I paid with Venmo card and they are saying i need to contact Paypal to get my refund?
Its a shame i need to spend time and effort for $19.99
Will not buy from Again!
Tip for consumers:
They Do Not give you money back to same form of payment , only to Pay pal even If you did not use Paypal
Products used:
Car Remote
Remotes didn't work. I ordered Wayne Dalton garage door remotes. I was sent something else that didn't work. No customer service representatives will answer to exchange or return items. BEWARE THIS COMPANY
I ordered car keys online from remotesremotes.com and they sent me junk that I could not use. I tried to contact them but they do not have a phone number listed. Tried to email them and I go a message that the email box is full. I looked up the address on Google maps, the pin is located in the middle of the road with no buildings around. Just crooks all the way. Beware!
Products used:
I did not use a product yet
Their website will mislead you through their search options to sell and send you the wrong part. They will then make you jump through hoops to return such wrong item and your shipping cost. Do not give this horrible company your business, Amazon had the same part dollars more and would be happy to fix their mistake. Save your time, money, and stress. Hopefully I get my purchase price back
Tip for consumers:
Stay away
Products used:
None
I ordered a remote almost 3 weeks ago paid $28.00 extra for 2 day delivery. Still nothing the USPS tracker says it will be here a week and a half ago by 3:00 PM... Wish I could just get my money back. Already had a locksmith fix my old remote. Worst business I have dealt with. No concern for customers!
Tip for consumers:
DON'T
Products used:
Nothing, cause that's all I've gotten
I had ordered a key fob for my new car, and although the shipment arrived a decent time. The customer service definitely wasn't! The people there are rude, and end the call instead of letting you talk to ask questions or for help!
Tip for consumers:
don’t use this website for programming.
Ordered 1 case, 1 remote and 1 more remote for another car. They sent me the wrong case completely, The first remote I ordered according to their catalog is the wrong one and will not program to the vehicle. They still say it is correct after I did the research and gave them the correct number they should have shipped me Never got around to programming the remote for the other car. Asked for a refund, they agreed but want me to pay shipping for their mistakes. Gave them 1 star because no stars was not an option.
Tip for consumers:
Buy local, Their remotes are cheap chinese junk
Products used:
None, parts were wrong or defective
They have no concept of client or quality. If the remote is defective it is your fault, if the remote doesn't work on your car it is your fault. For every email you have a 24 hs delay. They want to make money on Occident but they won't have a technician in this part of the world. Everybody should keep as far as possible from these "people". Their products are just garbage.
Products used:
Remote control for Prius.
I believe they deliberately sent the incorrect fobs because they did not have stock knowing the chances of return is slim to none. Not only did they send the wrong fobs but the fobs had different chipsets. I found this out after going to three different locksmiths. When I emailed RemotesRemotes they basically gave me the finger. Use a reputable company. This company is scum.
Tip for consumers:
I am unfamiliar with this site. Hopefully, they will not spam my email.
Products used:
Mazda key fobs
Bought a remote through eBay. Several places on the post said programming instructions available. Including several of the "product photos" at the top of the listing. Way at the bottom is does say that I need to get the programming done at a dealership. After several comments stating they can help me with this, I missed the one that contradicted. Smug email reply from "Customer Service" tells me I made a bad choice and wasted money.
Bought a new key/fob for my '07 MX-5. Spent $50 to have key cut and coded... and the fob/remote part is defective. This wonderful organization says its not their problem (via chat--the only way to contact them) and have the gall to ask if there is anything else they can help me with. I won't say what I told them. DO NOT do business with these scam artists!
I bought a remote car key from Remotes Remote, but the car key never worked. I programmed many times and always failed. Remotes Remote told me to go to Honda dealer for special programming. I went to a local Honda dealer and paid for programming. The Honda dealer found out that the remote car key cannot be programmed. It is very bad experience of buying the remote car key from Remotes Remote. Waste money and waste time.
Tip for consumers:
The Honda dealer found out that the remote car key from RemotesRemotes.com does not work at all.
Products used:
Remote car key from RemotesRemotes.com
I purchased 4 remote keys, the first two didn't work so i purchased 2 more. Tried ever posible way to program them. They never worked. Read my owner's manual, downloaded directions, watched videos, locked doors, stepped on the brakes. Nothing ever work
I ordered 2 remotes, they were reasonably priced but that is the ONLY good thing I can say about them. The fake tracking number they gave me shows that the product was delivered. I never received it, I checked with all my surrounding neighbors and none of them accidentally received it. I contacted them and they argued with me and told me too bad so sad. So they LITERALLY STOLE MY MONEY.
Well. I have had excellent customer service with this company but that is all, because the remote has not ever worked at all. I replaced the batteries twice. I took it to the car dealer and no hopes there as they told me it was an inferior product, and then I took it to best buy stereo installer and he said it will not function. So after googling and carrying on all during covid, I have finally given up and now the window for return is over. $50. Gone forever. They will not return my money, there is no supervisor to speak with and guess what... no feedback or reviews can be left on their website. I do not recommend this company at all.
Tip for consumers:
No refunds and fake remote.
Products used:
Remote for vehicle
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