Sandi T.

I live in Western North Carolina and purchased two replacement fobs for 2013 Kia Rio. The product arrived on time and was exactly as described. No complaints there. NOW...good luck getting it programmed. When I did the locksmith search the 1st locksmith that popped up was Keevers Key in Hickory NC. This facility was ZERO help, stated that the product was crap, refused to program the "unsafe" fob and tried to sell me a $200 key to "Help me." After further research I did find a hardware store that now does key fob and key programming BUT they were unable to help me when I arrived because this fob required the 4 digit key code FROM THE DEALERSHIP. Do you think the dealership wants to give you that code...NO, they do not?! Now I have two remotes, no programming and going to end up spending the 200 to make sure my daughter has the fob needed to access and unlock her care safely while she is away at college this fall. Disappointed in the fact that when I contacted remotes remotes about the service provided by Keevers Key and no one acknowledged or cared that they are sending people to a facility that is refusing to service the product they bring and trying to upscale them and make a bigger profit on their end. Extremely disappointed in the process! Will no buy again!