ReliablesiteReviews 132

I have been dealing with servers, hosting, control panels since the beginning of the era where things were just starting to pick up, like 1996. Since, our company has been a provider and reseller in this area with so many different providers. We built trust, put in hours and years of experience into previous providers, none match what we have found with Reliablesite.net. They are always friendly, they respond in professional manner and time, they offer great deals and pricing. I honestly can't think of anything bad with them. It's only been 6 months, there were some downs but nothing huge and nothing they didn't fix. I guess the only thing I would suggest would be to increate their deployment (1) and send a short message or setup some kind of notification via SMS or something to inform their clients of any down times happening or planned (2). As a business, it doesn't hurt to let your customer know that there might be an interruption rather then them finding out. However, I'm not going to stress over that and neither should ReliableSite.net crew, they are doing a great job and we are proud to be partners with them to be able to provide our customer with solutions.

ReliableSite has been an amazing experience so far. My server was setup in less than the advertised time (24-48 hours), and has been flawless ever since. My users never have any latency issues, and my server has been online 24/7 with no outages since its setup. The customer support is amazing, and I even received a reply at 4am on one ticket I had with a control panel question.

I would definitely recommend ReliableSite to others.

I would give you all 5 stars but I have had a few issues with the customer support portal. I know how hard it is to get that stuff right I am fighting it myself and I only have 3k subscribers. THe problems I am seeing/having is because of the 3 separate systems used. I hate WHMCS as much as the next guy so I see why you don't use it for everything but smartertrack can be very confusing. For instance sometimes I pull up my DMCA notices when I want to reply to something and it only shows as 1 ticket requiring a reply so I reply to it then days or weeks later I get a notice asking if I have taken care of another DMCA notice that didnt show up on my dashboard. I find myself having to have your ticket system email me a list of all my tickets in order to find tickets that somehow were missed.

Also your miami IPs geolocate to NJ. Some people may find that to be a problem.