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Rehlat has a rating of 1.7 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Rehlat most frequently mention customer service, full refund, and credit card problems. Rehlat ranks 242nd among Plane Tickets sites.
This company responds to reviews on average within 3 days
We made a booking with Rehlat on 4July 2020 (booking ID: 1624479 &) The ticket cancelled by airline due to the pandemic. We called they said will be processed within 2-3 working days and should be credited within 1-2 weeks maximum. Here we are 2 year and countless of calls after haven't received any payment yet. Every time I called they promised to speed up the process & will update the refund status within 24hours via email but there was no email received for any of the calls that were made! Rehlat management, please do something here! You cannot treat people like this, do we need to keep begging to get our own hard earned money? How many more complaints should we make before we can receive the refund as promised?
Once you booked and paid you can no longer expect customer service after sales. They will reply to your email with a bot and promise to get back to you within 24 hours but you will wait for the rest of your life for nothing. 20+ emails I've sent none of them get an answer. I ended up contacting Singapore Airlines Head Office to escalate the issue and report them and that's how I got my refund from them. Please do not book from this site and don't waste your money and time.
It needs to be developed and faster in confirming reservations and sending tickets Good compared to other programs in prices and services
Amazing experience… will book more trips with you. Timely checking Boarding passes. Mails updates…
Excellent services and offers and customer friendly.
The refund process is hassle free and they will make sure till the problem is sorted out
Products used:
Hotel
Thank you for refunding on karam mail. Thank you team for initiating refund on mail wallet. Thank you rehlat
Rehlat is a way full experience to travell in ease. Happy to chose the best out the way. I want to connect this way to my people in the network for best things to happen.
Credited amount after 5 months in Rehlat money. Reply to mails when a customer sent mail.
Thank you Rehlat
Rehlat is the best decision one can make while booking Flights and Thanks to Sravani for her support and service!
Great. Thank you so much for solving my problem with in a day. Best OTA with great offers and deals.
Hello Pradeep,
Me and my family are very pleased with your services:)
Again thank you for your quick service Pradeep
Thanks,
Kumar
Booked with no issues and the agent k was good
Booked with no issued and received the ticket throgh
Excellent service, thank you very much Anji for your prompt action in confirming our hotel reservation.
Nice discounts on Hotels flights. Have booked flight with Rehlat for the first time got good discounts and also Holiday Inn hotel dubai at decent discount.
Tip for consumers:
Grab discount for new users
Products used:
Hotel and flight
Am glad to get advance confirmation number from your agent Mr. Sai Kiran which was easier to complete my checkin process
Thanks for the help.
Ticket has been confirmed swiftly. Balanced has been reversed in 24 hours.
Great customer service and client support.
Rehlat will give more discounts, will get cheap flights to boom and even hotels also too cheap to book. Rehlat has spin weel in which will get reward points
Got good discount for my hotel booking and good customer service from the team
Thank you team for your help
Thank you team after so many struggles got a help from team. Sent many mails and calls and no response
Je trouve toujours mes vols ici, car je trouve les meilleurs tarifs. En effet, simple d'utilisation. Sur leurs site ils te font découvrir encore beaucoup d'autres destinations avec leurs différents hôtels. Donc, pour moi c'est de loin le meilleur site web a utiliser pour vos voyages.
Tip for consumers:
Meilleur site pour vos voyages d'affaires, vacances et tout differents type de voyages.
Best ticket prices offered.
Very responsive and helpful customer service on Facebook and Twitter. Treat em nicely if you want to be treated nicely.
Tip for consumers:
For best experience, contact customer service on Facebook page and Twitter
Products used:
Airline tickets
Good services and reasonable price and excellent customer support and easy ticket booking as users friendly.
I had additional baggage which was charging me a lot, but got good deal from rehlat on baggage. Good offers.
Gain trust and grow your business with customer reviews.
Flights & hotels online booking at Rehlat with great deals and discounts. Lowest price guaranteed on over 1,000+ airlines, 100,000+ hotels worldwide.
Dear Ecom,
Thank you for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Thank You
S