Rehlat

Good support and prompt action and services,

However, at payment needs to make clear what to pay. Initial started 4099 including tax then suddenly at last moment payment raised to 4990 without any indication.

It is the st time to book with Rehlat it was good one
But at the beginning I booked the ticket but I didn't get confirmation on it then I contacted the customer care they confirmed it. The time I need extra package I add it from the website for my Egypt Air
But it was good chance, you can recheck as the cost for the ticket as an amount then it increases after that.

Update:
Rehlat's team got in touch with me and resolved the matter. They also refunded the price difference in the flight booking that I had incurred.

WORST CUSTOMER SERVICE EVER!
I booked my flight from Dubai to Prague through rehlat. Upon checking directly with the airlines, I was informed that the ticket has not yet been issued. After calling and inquiring with rehlat's team, I was informed that I will receive the confirmed ticket within a few hours.
Same evening, I receive an email stating that they have received my payment but have been unable to book the ticket and to wait a little longer for the ticket to be processed/issued.

The next day morning, I receive an email stating that "as per *my* request" the ticket has been cancelled.
Uh, the audacity! It is one thing for a company to not be good at what they do, but it is a whole new level to just bluntly blame it on the customer.

The ticket was paid for by my company and naturally, having an email stating that the ticket was cancelled as per "my" request, did not make things easy for me.

Upon contacting the call center number, the customer representative insisted that the ticket cancellation was done as per my request. Every time i called and asked them to transfer me to the supervisor, the CR just refused and kept me on hold for 20-30 minutes just to say that the supervisor would call me after an hour. I had to wait for 12+ hours and call more than 10 times to speak to the supervisor - Mr. Mahmoud.

Oh and was he of any help? Absolutely not. He did the same thing. Just told me he would check with his back end team and call me back. I am still waiting.

So here is a warning for all of you wanting to book a ticket through rehlat - beware! They might just take your money and not issue a ticket to you and then blame it on you later on (so they don't have to pay the price difference i guess). Definitely not the hassle one would want to go through if it is a last minute booking.

Finally, they have refunded the amount to rehlat wallet, they are saying I can use that amount for future bookings. I will book a flight ticket for next week. Hoping this time it will not get any disturb on my travel.

Thank you so much Sravani for refund. I hope going forward I will not get any issues to travel.

I'm glad to testify that rehlat is not scam.
But they need to reinforce their customer service.
Finlay they solved my problem. Thanks to the help of Mrs candida Armstrong who really did all her best to secure me a flight and it was successfully confirmed.

Last month i have posted my review about my worst and bad experience from rehlat who is sole responsible for my money lose and mental cause.
These guys just sent me and this forum a reply by requesting my booking reference number, looks as eye wash as they have responded, that's it, until now no update, no reply for my reminder mail too, please take care, i won't recommend rehlat.

I purchased ticket from Rehlat.com, I got good customer support.the support was not fast response i was sent email on 8 May, 2019 on 2:44 PM I received response 9 may, 2019 on 9:42 AM but anyhow it has good response and hoping more fast response than this. I am satisfied.

REHLAT refunded my funds...it took some time, but they refunded the full amount as promised...liked the follow up...but..

After buying the ticket through the app, wrong title was given to my mother's name. Finally its corrected by them but It took a while and due to lack of urgency in the customer support, I am doubtful that I will go for another booking.

Ticket for Dubai-Bangalore OneWay -- flight Booking ID *******
When i tried to manage booking in kuwait airways official site it shows "Ticketing Incomplete due to Denied/Pending Payment". Please look into the issue.

Should be include low cost airline as well so it can be make customer all in one

Hope it will add soon.

Hi i made a booking via booking id ******* round trip from dubai to lahore via muscat from 04 jan 2019 to 18 jan 2018. My payment deducted from bank same day. And i was away so couldnot check my email. Rehlat didnt get payment and they cancelled my booking. When i called bank they said your payment has been successfully transferred but merchant didnt collect it. I was relaxed that i have booked my flight. I took leave from office as well and it is very urgent for me to visit pakistan. Now bank is not releasing money rehlat cancelled my booking and flight fares has also increased. I hardly managed money to go to pakistan i dont have enough budget to pay more than this. And no other option to book payment. This is a humble request to kindly resume my booking and accept that payment. This is the only option i have to go back to pakistan. Please please help me in this matter