Register.com has a rating of 1.2 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Register.com most frequently mention customer service, domain name, and credit card problems. Register.com ranks 78th among Domain Registration sites.
This company does not typically respond to reviews
No positive highlights yet
Just about anyone can build a website for you, but what what follows after the website is built is what's most important! Will the builder be open and sensitive to your ideas, changes, etc., as your business grows and needs change? Will they be courteous, patient, professional and continue to offer that great service they bragged about when getting you to sign-on with them? Well You can confidently answer YES to all of my questions if the company is REGISTER.COM! This company gets it and I discovered it in the form of their customer consultant, Nina! Nina, is the reason I decided to remain with Register.com. I have never been treated more fairly, with a level of professionalism and professional courtesy. Nina is attentive, patient, and delivers with enthusiasm. She makes me feel like a partner! She's just as concerned about my brand appeal as I am—And seems equally as invested in "getting it right" for the public I serve! Can't ask for better than that folks. If Register.com was smart enough to hire Nina, then I'm certain she's not the only one. It's a "Register.com" company thing, called Superior Excellence." Thank you, Nina Thank you, Register.com!
I am a small business owner. I purchased a domain name in June and I began to pay for a security certificate. In November I started to pay for hosting. It never worked right. There was always something going wrong. After six weeks of being bounced around from agent to agent, I found out from Adobe Portfolio that I never needed to buy hosting or a security certificate from Register as Adobe provides both for me. You would think that someone at Register might know that, but no. Every time I spoke to Register I dealt with another person who only knew what went on in their department. No one could look at the big picture and help me figure out what was wrong. There was no continuity in the customer service I received and no refunds and I am still getting emails about needing a CSR for the security certificate I no longer have!
Just about anyone can build a website for you, but what what follows after the website is built is what's most important! Will the builder be open and sensitive to your ideas, changes, etc., as your business grows and needs change? Will they be courteous, patient, professional and continue to offer that great service they bragged about when getting you to sign-on with them? Well You can confidently answer YES to all of my questions if the company is REGISTER.COM!
This company gets it and I discovered it in the form of their customer consultant, Nina! Nina, is the reason I decided to remain with Register.com. I have never been treated more fairly, with a level of professionalism and professional courtesy. Nina is attentive, patient, and delivers with enthusiasm. She makes me feel like a partner! She's just as concerned about my brand appeal as I am—And seems equally as invested in "getting it right" for the public I serve! Can't ask for better than that folks. If Register.com was smart enough to hire Nina, then I'm certain she's not the only one. It's a "Register.com" company thing, called Superior Excellence."
Thank you, Nina
Thank you, Register.com!
Spoke with Craig in Nova Scotia this morning re: cancellation of my website because I'm now retired and no longer wish or need to have an internet presence. Not only was he completely professional, he was friendly and helpful. (Of course he followed corporate "script" re: renewal for a discount, etc. which I imagine is obligatory, but not with a 'pushy/obnoxious' approach I've endured many times with reps from other businesses.). I've been with Register.com for over 10 years and have always had positive experiences with associates and I shall continue to recommend your company to friends and colleagues... Jerry MacLauchlin
Community Guidelines We welcome and encourage your participation on the Web.com Facebook page. Our goal is to provide a community that helps small businesses compete and succeed in the Internet marketplace by sharing experiences, ideas, and insights...
Hey there,
Thank you for your lovely review on Mina!
DJ
Customer Advocate at Register