Spoke with Craig in Nova Scotia this morning re: cancellation of my website because I'm now retired and no longer wish or need to have an internet presence. Not only was he completely professional, he was friendly and helpful. (Of course he followed corporate "script" re: renewal for a discount, etc. which I imagine is obligatory, but not with a 'pushy/obnoxious' approach I've endured many times with reps from other businesses.). I've been with Register.com for over 10 years and have always had positive experiences with associates and I shall continue to recommend your company to friends and colleagues... Jerry MacLauchlin