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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
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Paid for trail then upgraded to premium cause it gave me information you can find for free online very easily.
The premium was no better.
I was trying verify the owners on a car I was trying to bye.
All it gave me was the specs and discriptuon of the vehicle. Very disappointed want full refund
It's trickery?! They get u to pay on $15 but of course u get not info? U pay another 18 to get more info?!
Hello Katrina,
Thank you for bringing this issue to our attention. Your feedback helps us get better.
You mentioned you have issues accessing the information you were searching for and the site not living up to your expectations.
To make up for the inconvenience, we would like to offer you a custom report at no extra fee.
Kindly respond with the best time and number to reach you at askrecordsfinder@recordsfinder.com. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday, to get immediate assistance.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I was looking to search a license plate information, owners name etc. I was told I can view completed documents but I have to submit first. When I did so all the information was misleading.
Hello Devon,
Thank you for sharing your review. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge.
They also explained the nature of information and limitation on the site regarding those types of records you were searching for; please allow 3-5 business days for the refund process.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Voice Of Customer Officer
+1 833-922-2315
The person I was trying to get info had been indicted. By the Fayette County Grand Jury in Kentucky and I was seeking info as to what he was charged with as his victim was a family member. I paid the $14.98 Then I think I paid another $18.00 and then when I thought I had found a report that would possibly give me the info I wanted again wanted me to pay $23.08 or something like that I just left your sight and decided I was being ripped off. So I did not get a report. I learned today from the victim what I wanted to know so please cancel my subscription and refund my payments as I learned nothing for my money. I am 78 and I try to be very careful with these web sites. Thank you. Hope to hear from someone regarding my experience.
Hello Betty,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
I canceled your account with us and processed the refund for your purchase of $14.98 for the 1-month unlimited access and $18.00 Premium Background Report as requested; rest assured, no charges will show, and the money will go back to your account within 3-5 business days.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Voice Of Customer Officer
+1 833-922-2315
You Guys Literally Don't Find ANYTHING…. AT ALL really … smh. I get maybe a name or too, that are "relative" to the name I searched. And your info is OUTDATED. Smh. Waste of money. Wish I could get a refund smh..
I searched myself and you had maybe 15 percent right. I want all my money back or my lawyer will be contacting you! I am very disappointed!
Hello Amanda,
We hope you are staying safe and healthy during these times!
Thank you for bringing this issue to our attention. Your feedback helps us get better.
We understand how frustrating it is not to get the information you needed. To make up for the inconvenience, I have processed your refund as requested for all charges. The amount of $14.98 for the 1-month unlimited search access and $18.00 for the Premium Background Report will go back to your account, and please allow 3-5 business days for the process.
If you have any questions, clarifications, or suggestions, please reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Just addresses and family members, but no vehicle info, no marriage licenses and have been married 22 years, did not give any correct info.
Hello Kendra,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was looking for owner address on a registration or license plate... this app does not reveal ownership's address.
Hello William,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, the site can only generate publicly available records, and we can't guarantee complete or accurate information because publicly available information varies.
We see you had your subscription canceled and still have access until the 5th of this June, and you will no longer see any future billing from us.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It said it had all this info on the person I was searching and there was absolutely nothing on them I know there is a criminal record because the person is currently in jail and I didn't even have anything on about their criminal record which was what I was searching for as to why they are in jail
Hello Lisa,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
It shows you have canceled your account with us, and it is valid until the 28th of June. Rest assured, there won't be any further charges in the future, and the account will automatically deactivate and close after the said date.
If you have any comments, clarifications, or suggestions, please feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
They charge you telling you records found, then after you pay, they don't have record of what you're looking for and issue you a "credit"
Hello Justin,
We're sorry to hear about your experience. We regret that the service didn't live up to your expectations.
Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
The report included nothing more than what was already publicly known about the vehicle. Would not have paid if I had known.
Hello Jeremy,
We're sorry to hear about your experience. We regret that the service didn't live up to your expectations.
Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $7.98 for the 1-month unlimited access Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Over promised information, did not provide information that was made to look accessible on the website
Hello Robert,
We're sorry to hear about your experience. We regret that the service didn't live up to your expectations.
Please know that our site can only generate records that are available publicly. The Premium VIN information you are trying to check is yet to update our sources database or is restricted access due to an Act or Law from their State of origin; that is why we could not pull out any report.
To make up for the inconvenience of not getting a report, I have issued a refund of the $9.95 Premium VIN Report charge.
Please allow 3-5 business days for the funds to be placed back into your account.
You will still have your one-month unlimited search access up to the 23rd of June and will continue to rebill every month until you cancel.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Only thing your sight showed me was the make, model, engine specs. Gave me not 1 previous title holder or any important information that I actually needed. $13 for a bunch of factory specs
Hello Zachery,
I appreciate you making us aware of your negative experience and apologize for the inconvenience this has caused.
Please know that our site can only generate records that are available publicly. The Premium VIN information you are trying to check is yet to update our sources database or is restricted access due to an Act or Law from their State; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Didn't find the only court appearence on recrord after giving the city and state. Recognized that i lived there but that was it
Hello Ken,
Thank you for the review. I am sorry to hear that your experience did not meet your expectations.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any questions, clarifications, or suggestions, please reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
It's a wait process that doesn't allow a preview, I paid for something that I know exists but they didn't have
Hello Mercedes,
Thank you for sharing your feedback. We regret that the service fell short of what you have expected.
It shows that you canceled the subscription and still have up to the 24th of June to use the unlimited 1-month access.
To make up for this, I offer you free search assistance through our Our Expert Team of Researchers for a more in-depth search.
Please reach out to us via email at askrecordsfinder@recordsfinder.com or, better if you can, call +1 833-922-2315 between (9 am - 5 pm) Eastern and look for Eddy for immediate assistance.
We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Found nothing but name and birthdate. With the extra $18 couldn't even find a marriage record and person has been married 9 years. Absolutely a RIP off.
Hello Sara,
I sincerely apologize for the inconvenience this has caused you. I've checked on the Premium Reports that you purchased and found there was not much of a report on it.
I have processed the refund for both Premium Report charges amounting to $36.00 at $18.00 per report to make up for this. Please allow 3-5 business days for the process, and the money will go back to your bank.
However, your account is still active, which means it is currently under the 7days unlimited access and will roll over into a monthly subscription on the 26th of May until canceled.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No results were found and money was taken. There are definitely records out there and this was a scam. I want a refund now
Hello Annie,
I appreciate you making us aware of your negative experience.
We strive to provide excellent customer service, and I apologize for the inconvenience this has caused.
I canceled and processed a refund of $14.98 as you have requested; rest assured we will not be charging you any further, and the account is closed and deactivated.
Please allow 3-5 business days for the funds to be placed back into your account.
Kindly let us know if you have any additional questions, concerns, or comments.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Horrible, waste of time and money
Was not helpful at all so need a refund
Hello Pablo,
We hope you are staying safe and healthy during these times!
We saw your comment coming and highly value your feedback.
We understand how frustrating it must be not to get the information you needed. It shows here you've reached out to our Customer Care Team and were able to have your subscription canceled.
I have checked on the cancellation, rest assured that no further charges would show on your card.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Paid for a report but they had nothing on the vin. Waste of money and time
Hello Bud,
We're sorry to hear about your experience. We regret that the service didn't live up to your expectations.
Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report.
Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
This site was definitely misleading. I went on the original site Australia records finder and I thought I would be able to search for records from there and became a member and then the site took me to records finder in the US and would not go back to the original site and after trying many times it would not let me do a search on Australia records finder. A total deceiver and a sham!
Hello Sonal,
Thank you for taking the time to share your feedback.
We apologize for any inconvenience this has brought you and understand your frustration with the service.
I canceled and processed a refund of $14.98 as you have requested; rest assured we will not be charging you any further, and the account is closed and deactivated.
Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Edward,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
We see that you reached our Customer Care Team to have your account canceled, and they refunded the Premium VIN Report charge as you requested. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any other things to clarify, questions, suggestions, etc., feel free to reach us at askrecordsfinder@recordsfinder.com.
We'd greatly appreciate the opportunity to make things right and work towards earning back your business.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com