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Records FinderReviews 7,923

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
New York
1 review
0 helpful votes
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OUTDATED INFORMATION
January 19, 2023

The information received was not up to date, i needed a recent car history however the history provided dated back to 2011.

Date of experience: January 18, 2023
Arden G. — Records Finder Rep
over a year old

Hello Dadriann,

We appreciate your feedback and are sorry that you received outdated information. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

This may also happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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I got the report then it offered me the premium report with more info which I got and that didn't have anything more to it. I found more info for free than through record finder.

Date of experience: January 17, 2023
Arden G. — Records Finder Rep
over a year old

Hi Cheryl,

Thank you for leaving us your feedback, and I apologize if you were not satisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

I would love to improve your experience and assist you with your search. If you wish, we can schedule a call the soonest you are free, or you can reach out via email at askrecordsfinder@recordsfinder.com. Rest assured; we’re here to help you.

I am looking forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
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Just gave addresses
January 16, 2023

Very very limited. I could have googled searched with same results.

Date of experience: January 15, 2023
Arden G. — Records Finder Rep
over a year old

Hi Misty,

Thank you for leaving us your feedback, and I apologize if you were not satisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

I would love to improve your experience and assist you with your search. If you wish, we can schedule a call the soonest you are free, or you can reach out via email at askrecordsfinder@recordsfinder.com. Rest assured; we’re here to help you.

I am looking forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Alaska
1 review
0 helpful votes
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Customer Service
January 14, 2023

The Young Man I spoke with was very polite. He listened to what I had to say what my problem was.Then he found a solution to the problem without any hesitation I really was happy that I got to talk to a Real Person

Date of experience: January 14, 2023
Arden G. — Records Finder Rep
over a year old

Hi Mark,

Thank you for your excellent review! We're happy you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Adequate
January 11, 2023

System is trifling. Just found out that the person I was looking for is in Federal Prison in Arkansas

Date of experience: January 10, 2023
Arden G. — Records Finder Rep
over a year old

Hello Dwayne,

We appreciate your feedback and are sorry that you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

We would love to assist you and improve your experience. Please give us a call or send us an email at askrecordsfinder@recordsfinder.com. We look forward to hearing from you! Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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Misleading
January 10, 2023

I paid 2.95 for information I already had. I was under the assumption that the report included a maintenance report. I have the owners manual myself which has this same information...

Date of experience: January 9, 2023
Arden G. — Records Finder Rep
over a year old

Hello Renic,

Thank you for taking the time to give us a review. We sincerely apologize for the inconvenience. What we can provide is just an estimated cost of the vehicle's repairs and maintenance up to the next five years. If you would like to get this information instead, please call or send an email to askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.

We look forward to hearing from you. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Nevada
1 review
0 helpful votes
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Vehicle information
January 6, 2023

The site was easy to use and Nancy with customer service was able to provide me with additional information I needed.

Date of experience: January 6, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Lana,

Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.

Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
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Review
January 7, 2023

Did not get the info I needed, subscription was cancelled.

Date of experience: January 6, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Michael,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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CUSTOMER SERVICE
January 6, 2023

I was charged for the service after canceling my 7-day trial period on day 1 of my trial. Although I was upset at the fact that I was charged, my account was promptly refunded and Rhea (the agent) was wonderful

Date of experience: January 6, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Stacy,

I'm happy to hear that Rhea was able to help you out. I'll ensure she reads your feedback; this will make her day. Have a good one, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

GB
1 review
0 helpful votes
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Tracing lost brother
January 6, 2023

Quite good and I will contact the two addresses in the report

Date of experience: January 6, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Gilly,

I'm pleased to hear that you found the information you needed. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Kansas
1 review
0 helpful votes
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One time vin check
January 5, 2023

Nancy understood my concerns that I used the finder one time to get the vehicle vin report on the vehicle that I wound up purchasing 12/30/22. She also understood I only used it one time which the ad said it was free. It has not been seven days so I called to cancel. She canceled my subscription as I asked her. Thank you Nancy!

Date of experience: January 5, 2023
Lovely O. — Records Finder Rep
over a year old

Hi Karen,

We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope to work with you again in the future! Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Louisiana
1 review
0 helpful votes
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Very helpful
January 3, 2023

Maggie was very helpful and attentive to my concerns.

Date of experience: January 3, 2023
Arden G. — Records Finder Rep
over a year old

Hello Keri,

Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Maggie. We'll ensure she reads your review; this will make her day. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Non customer
January 3, 2023

Very nice and helpful understanding and percise knowledgeable made a uncomfortable situation as pleasant as possible

Date of experience: January 3, 2023
Arden G. — Records Finder Rep
over a year old

Hello Brian,

Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Not what I wanted
January 4, 2023

The report was a little more extensive than what I saw on the site without paying, but it did not give me the information I needed. I wanted to find the owner of the vehicle so that I could ask them to move their car, but that information was not included. I also did not want a subscription and did not appreciate the inconvenience of having to cancel afterwards.

Date of experience: January 3, 2023
Arden G. — Records Finder Rep
over a year old

Hello Roy,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Membership cancellation
January 3, 2023

I needed to cancel my membership. Stephen was very helpful.

Date of experience: January 3, 2023
Arden G. — Records Finder Rep
over a year old

Hello Nicole,

Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Stephen. We'll ensure he reads your review; this will make his day.

We look forward to working with you again. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Janurary 2,2023.
I found the service received from LuLu (and on a day that most businesses are closed), to be professional and exceptional. Thank you and I will not hesitate to recommend to anyone who has a need.
Kerry

Date of experience: January 2, 2023
Arden G. — Records Finder Rep
over a year old

Hello Kerry,

Thank you for your review! We're happy you're satisfied with the assistance you received from Lulu. We'll ensure she reads your review; this will make her day. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Wasn't what I thought
January 2, 2023

It was okay it wasn't the information I thought as I know some already that wasn't included so the details are not super accurate

Date of experience: January 1, 2023
Arden G. — Records Finder Rep
over a year old

Hello Alyssa,

We appreciate your feedback and are sorry that you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

We would love to assist you and improve your experience. Please give us a call or send us an email at askrecordsfinder@recordsfinder.com. We look forward to hearing from you! Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
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Good service
January 1, 2023

I got the information I needed. Your site was very easy to use. Thank you

Date of experience: January 1, 2023
Arden G. — Records Finder Rep
over a year old

Hi Betsy,

Thank you for leaving us an excellent review. We're happy that you were satisfied with our report and found our site easy to use. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.

If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Please cancel my subscription...did not get the information I wanted

Date of experience: December 30, 2022
Arden G. — Records Finder Rep
over a year old

Hello Christine,

We're sorry that you could not find the information on our site. We can confirm that your account has been canceled; our company will no longer bill you.

We also would love to turn things around and help you at no extra cost. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arkansas
1 review
0 helpful votes
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Great
December 29, 2022

Great service…would use again. I just don't like being told to write a review

Date of experience: December 29, 2022
Arden G. — Records Finder Rep
over a year old

Hello Nolan,

Thank you for taking the time to leave us a review despite receiving an unwanted survey request. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315