From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
Couldn't cancel my subscription so was charged for a month, emailed them about the problem with the website and they promptly canceled my subscription and refunded the monthly charge.
It's a scam for sure what I was told they had they didn't. My info was not right. Wasted money on the trial, then it got worse I was auto charged 24.95 to my PayPal. Anything you want they ask for more money. Auto renewal even if you never logged in again! Account cancellation purposefully broken and always says it wasn't submitted! Saying to remove certain characters whatever that means it was just words typed into the Box. I'm so mad! They stole my money!
Hello D,
I’m sorry the service didn’t meet your expectations. On our checkout page, we provide an Order Summary with a checkbox for the customer to acknowledge the terms before payment. We also state the subscription details, including that customers will be billed for a monthly subscription if a customer does not cancel during the 7-day trial period.
You may check our Terms of Service at https://recordsfinder.com/terms/.
I want to look into your feedback further, but I can’t find your account using the name provided in this review. Please get in touch with me at askrecordsfinder@recordsfinder.com or call 833-922-2315. I want to resolve this for you!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Was able to get more information here than any other site I tried.
Hello Melody,
Thank you for your excellent review! We're happy you found the information you needed. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Too much information that was not available or not on the report...
Hello Dan,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I'm having legal problems with my family and have been doing my own research when possible. Bought the 7 day trial, used it the first two days and then was occupied with other projects. I was billed for the month and when I came back to it several days later, I found out that because of where I live, I can't access the service. I contacted customer service pretty much expecting the run around, but to my surprise Joan and their staff had the whole thing figured out and a fair resolution in place in like 24 hrs. It turned out to be a breathe of fresh air it what was otherwise a stagnant week. Thanks again for your prompt assistance.
Hi Mark,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and have a great day!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There is no name details for the oder which I want
Hello Priya,
I’m sorry you did not find the information you were looking for. I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured; we will be improving our services and becoming better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Forcefully making me do this, made me change it to 1.
Hello Zachary,
Thank you for your feedback. I'm sorry you feel forced to write a review. This is not something we want our customers to feel. I'll check on this to keep it from happening again.
Please let me know if there's anything else I can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid for a membership to reverse look up a harassing number but no records could be found so I contacted customer support and "bee" instantly contacted me on live chat and began looking into my problem. Unable to find any additional information on the number she gave me contact information to report my problem to and refunded my membership fee and answered all my questions politely and thoroughly. She made a unpleasant situation very pleasant and I can't express how satisfied I am with her assistance. I would recommend the customer service I received to everyone. I have never been helped faster or more professionally with any company I have ever dealt with.
Hi Dustin,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and have a great day!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
In a few words this website works like a charm, do what you have to do and you will get the results your looking for!
Hello Jose,
Thank you for this fantastic review! We're happy you're satisfied with the results you received. The whole team will be glad to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Trying to find a vehicle vin through vehicle registration that my father had registered in 1985
Hello Joseph,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good to know this stuff on loved ones and new friends
Hello Jessica,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your phone rep, Gisel, was fantastic. However, almost all of the information provided by Recordsfinder was about other individuals with no connection to the person of interest. What little relevant information the report contained was available from free sources and I had it already. The report stated certain types of information was unavailable for the individual when in fact it IS available. The report is useless.
Hi Brandy,
We value your feedback and are happy to know you're satisfied with the customer service you've received. I apologize that you could not find information on our site. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Website appears to be informal but I didn't utilize much so I'm unable to explain more in depths however it's a lot on the website
Hello Andrea,
Thank you for taking the time to leave us a review despite not fully utilizing the service yet. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at askrecordsfinder@recordsfinder.com. Rest assured; we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It did not have the owners ID! Not what I was looking for.
Hello Ron,
We appreciate your feedback and are sorry you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and becoming better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I do respect Records Finder, they have a very professional customer service team.
Appreciated.
Hello Sherif,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We'll ensure she reads your review; this will make her day. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed info on a vehicle that was parked on my private street
Hello Valerie,
We're happy you found the information you needed. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Took only a few mins. Got the results i needed. I hope it provides the information for the purpuose I need.
Hello Ray,
Wow! Thank you for this fantastic review! We're happy you're satisfied with the results you received. The whole team will be glad to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very impressed with the details I wanted to learn about a few people
Hi Brie,
Thank you for your kind words! We're happy you found the needed information. We hope that you will also recommend us to others! If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't give me what I requested which was a copy of the original sticker for the vehicle. My understanding is that would be available instead all I received is the basic car info not my specific vehicle info
Hello James,
Thank you for taking the time to give us a review. Please be advised that we never advertised the information on window stickers. Still, we do have the vehicle specifications, which include some information that can be found on a window sticker. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions we do not control. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing searches or subscriptions.
We can confirm that your account has been canceled; our company will no longer bill you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My experience was great.Customer service was very helpful and went above and beyond to help me.Thank you soo much.
Hi Yusef,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and have a great day!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Oliver,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours and are delighted we hit the mark for you.
We look forward to working with you again. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315