From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
Found the information I was seeking.
I found the results better organized than those
From a similar search firm.
Hi Harold,
Thank you for taking the time to give us a review. We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Quick and painless. The report provided me all that I was looking for and directed me exactly where I needed to go.
Hi William,
Thank you for taking the time to give us a review! We're happy you're satisfied with the service and report. We work hard to meet your expectations and are delighted we hit the mark for you. We hope that you will also recommend us to others! Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was okay I'm a little confused on what I was looking for it gave me 0 found in one area then another area it said yes but I feel like I need to do more digging
Hello Tainell,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information you need. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Provided old information of ownership and generic photos of the vehicle. Pictures were no of the actual vehicle.
Also, to upgrade to get the premium report, there was no PayPal option, only an option to enter a 'new credit card; suspicious
Hello Konrad,
Thank you for taking the time to leave us a review. We want to clarify that the photos of the vehicles we provide on our website are only for reference purposes. These photos are intended to give you an idea of what the car looks like and to help you identify the make and model of the vehicle.
We're sorry that you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The info I needed is it there, also searching for myself brought up nothing & what it did bring up was wrong.
Hello Carla,
We appreciate your feedback and are sorry you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest as you are free, or you can contact us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a Jaqueli*******Jaqueli*******
Jaqueli*******
Hello HhOrder,
Thank you for your review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience. Please get in touch with our Voice of Customer Team at askrecordsfinder@recordsfinder.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Really Good. Should've had more up to date on phone numbers.
Hi Patricia,
Thank you for taking the time to give us a review. We're happy you're finding the service great and sorry you received outdated information. Our reports may not always be 100% up-to-date, accurate, or complete since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized.
Moreover, all materials and information available are provided "as is" and "as available" without warranties, either expressed or implied, including merchantability and fitness warranties for a particular purpose. Rest assured, we will be improving our services in the future.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Had to use this site in a car-related issue and it gave me the information I was looking for. It didn't help the situation but it was the correct info.
Hi Lana,
Thank you for taking the time to give us a review. We're happy you're satisfied with the service. We work hard to meet expectations like yours and are delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Amy answered my call. She was pleasant while she efficiently took of my request to cancel the account.
Thank you, Amy for your service.
Hello Mary,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We'll ensure she reads your review; this will make her day. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I couldn't find the info I was looking for so I need to cancel my membership but thanks for everything
Hello Leydis,
I’m sorry if you could not get the information you needed. I want to turn this around and see if I can help find what you are looking for. Please feel free to call me at +1-833-922-2315 or email askrecordsfinder@recordsfinder.com, and I’ll be more than happy to assist you. I hope to hear from you.
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Rep listened and completed request in a timely manner
Hi Marilyn,
Thank you for taking the time to leave us a review! We're delighted you're satisfied with the assistance you received. We work hard to meet your expectations and are happy we hit the mark for you.
We look forward to working with you again. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The service itself was mostly easy to use; however, it didn't seem like the public records info was that current given what I saw vs what I know has happened within the last couple of years to the person I was researching.
Hi Sara,
We appreciate your feedback and are sorry that the information you received was outdated. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
recordsfinder.com promise to give owner detail and financing/lien info about the vehicles but they do not provide such information once you order and pay. All they give is the specs of the vehicle which anyone can get from the internet or the dealer. Do NOT order: they mislead and give false advertising. Avoid at all cost!
Hello Daniel,
I’m sorry to hear about the dissatisfaction with the report you received. Please know all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services.
I want to look into your feedback further, but I can’t find your account using the name provided in this review. Please contact me at askrecordsfinder@recordsfinder.com or call 833-922-2315, and I’ll be more than happy to assist you. I hope to hear from you.
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I felt the information provided was essentially what I could have found myself for a cost of $2.95,
I thought! Now I have to dispute a charge made to my account for $24.95! Damnit!
I was told by PayPal I have to provide a billing agreement and a cancelation notice. Where do I find that!
Can you help with it? I was under the impression I was doing one search at a cost of $2.95….and I was very disappointed with what it came up with. Never ever again! It's not worth the hassle of getting their fingers out of my account!
Danelle Kewish
Hello M,
Thank you for your feedback. We give customers an Order Summary on the checkout page detailing their subscription. Customers must tick the box confirming they have read the Terms of Service and Billing before purchasing.
You can also check this out at https://recordsfinder.com/terms/.
After reviewing your account, we found no cancellation requests within the trial period; thus, the monthly membership fee was applied. We cannot provide a refund because of a disputed charge on the account. To check the status of your dispute, please visit this link:
https://www.paypal.com/us/cshelp/article/how-do-i-check-the-status-of-my-dispute-or-claim-help181
Again, thank you for your feedback. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Joan was very helpful and understanding and did exactly what I asked. Thank you!
Hello Lisa,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours and are delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Complicated, but am sure will get through it soon.
Hi Antonia,
Thank you for this excellent review! We're happy you're satisfied with the service. If you need further assistance, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I received all of the information I needed. This was a very good experience.
Hi Kevin,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Looking for VIN records to determine if vehicles were salvaged or stolen. The info exceeded expectations.
Hello Michael,
Thank you for your excellent review! We're happy you found the information you needed. We work hard to meet expectations like yours and are delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Did not find the what I was looking for.or anything connected to him.
Hello Judith,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joan,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315