Name: Records Finder
Address: 227 Lewis Wharf, Boston, MA, 2113, US
Telephone: 800-433-0567
Rating: 3.7

How would you rate Records Finder?

Records Finder Reviews Summary

Records Finder has a rating of 3.7 stars from 7,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days

Draell H.

Illinois

1 review

0 helpful votes

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July 22, 2020

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2020

Alison C.

Maryland

1 review

0 helpful votes

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I am trying to find out if a friend of mine has died

July 22, 2020

I am trying to find out if a friend of mine has died. I'm sorry I have to pay money to find out

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2020

Deborah K.

Oklahoma

1 review

0 helpful votes

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Fine

June 22, 2020

Fine

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Deborah,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Brianna D.

California

1 review

0 helpful votes

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...

July 22, 2020

...

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2020

Mary Z.

California

1 review

0 helpful votes

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Thanks

June 22, 2020

Thanks

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Mary,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Danell H.

Louisiana

1 review

0 helpful votes

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Good

June 22, 2020

Good

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Danell,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Georgia M.

Florida

1 review

0 helpful votes

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Good

June 22, 2020

Good

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Georgia,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Woodrow N.

Colorado

1 review

0 helpful votes

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I assume that I will get the information I need

June 22, 2020

I assume that I will get the information I need. So it's been perfect as far as I can tell.

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Woodrow,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Mauritians M.

Virginia

1 review

0 helpful votes

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Easy

June 22, 2020

Easy

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Mauritians,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Samantha Y.

Colorado

1 review

0 helpful votes

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I didnt know that the fee would go up once i put my...

July 22, 2020

I didnt know that the fee would go up once i put my credit card information in. It felt like a trap, and now i cant figure out how to cancel my account.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 22, 2020

Melvin E.

California

1 review

0 helpful votes

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Good

June 22, 2020

Good

Date of experience: June 22, 2020

Christina G. — Records Finder Rep

over a year old

Hello Melvin,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Dios G.

Utah

2 reviews

0 helpful votes

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Thanks

June 21, 2020

Thanks

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello Dios,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Julie X.

District of Columbia

2 reviews

0 helpful votes

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Found the right person on the first search for California

June 21, 2020

Found the right person on the first search for California

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello Julie,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Joel J.

Texas

1 review

0 helpful votes

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Haven't received anything at this point

June 21, 2020

Haven't received anything at this point. Cannot evaluate.

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello Joel,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Michele Z.

Oklahoma

1 review

0 helpful votes

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Awesome

June 21, 2020

Awesome

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello Michele,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Dawn W.

Michigan

1 review

0 helpful votes

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June 21, 2020

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello Dawn,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Christine R.

Arizona

1 review

0 helpful votes

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Said one price..

July 21, 2020

Said one price. Then another price... very confusing

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 21, 2020

James T.

California

1 review

0 helpful votes

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Good

June 21, 2020

Good

Date of experience: June 21, 2020

Christina G. — Records Finder Rep

over a year old

Hello James,

Thank you for leaving us with such a wonderful rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Harne B.

Hawaii

1 review

0 helpful votes

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June 20, 2020

Date of experience: June 20, 2020

Christina G. — Records Finder Rep

over a year old

Hello Harne,

Our top priority is your experience and satisfaction. Kindly contact us via chat, email or call us at 1-800-433-0567 and provide as many details as possible so we can fully understand your request and assist you to the best of our abilities. We look forward to assisting you!

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, 7 days a week

Chanda U.

Tennessee

1 review

0 helpful votes

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I only paid and made a password...

July 20, 2020

I only paid and made a password... I haven't even gotten my report yet!

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 20, 2020

Q&A (11)

Question

you cheated me

Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies

By John A., over a year old

See more answers (2)

Question

I want to see court records on Heather Ann Ives Harrison

Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist

By Lovely O., over a year old

See another answer (1)

Question

Why do you keep trying to charge my account after I canceled it!

Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315

By Lovely O., over a year old

See another answer (1)

Question

Thieves - you are stealing!

See more answers (0)

Question

WHY are you charging my account and I freaking canceled it months ago?

Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.

By Lana A., over a year old

See another answer (1)

Question