I have been a customer since December 2019. So far they have missed their deadline to go live with geographical tar getting. The representative is on vacation and before leaving stated someone from IT would contact me by Feb 17,2020. No one has. I have left at least 3 messages with the manager John Graham since Monday, no one has called me. I am ready to fire these people for lack of customer service, breach of contract and anything else my lawyer can think of
I am a Facial Plastic Surgeon in practice for 20 years and Tara is the first marketing consultant that has hit a home run for me. I have used at least 7 other agencies and consultants over the year who have always over promised and completely under delivered. Not Tara at reach local, she told me what I would get and she was absolutely correct My surgical consults and closures have more than doubled and my non surgical business is much improved as well. My ROI is finally what a consultant has promised. I could be happier. Everyone should reach out to Tara and hire her it will be a game changer for your practice. I do not give rave reviews often but she is the bomb and a rock star in web marketing. Thank You Tara!
Would not recommend- signed a contract under different terms. Stayed in agreement- switched and first time in the time of the Internet our business website has been down for 4 days and we are locked out. After all the money paid.
I am currently working with Megan and her team and have to say they have impressed me with their professionalism and can do attitude! Very excited to launch my new company branding and initiatives into the building industry and just can't wait! Thank you for an excellent experience!
I've worked with the Reach Local team for about 18 months. I'm super happy with their products and their team. We have always been treated fairly and in a timely matter. I would recommend and trust them with marketing for businesses big or small!
Andrew, Brain Works
The team at reach local has been fantastic. We have used them for seo and website development. Our manager is always available to us to answer any questions or make changes we request. The website they built us is clean and easy to use. Very happy with reach local.
We have been working closely with Brady Benzly and Reach Local for the last two years and we are incredibly happy with their service. This has been a very sound investment for our company and we look forward to continued business with them! I would absolutely recommend their services.
Reach Local has provided my business with very many quality clients. I'm impressed with their efforts, web designs, quality add writing, and their advertizing abilities to get me noticed... my business has really succeeded with their help at a reasonable cost. I would highly recommend using their talents, and my service rep Brady Benzley is always on top of his game! A very satisfied client!
This place is a SCAM! Not only did they lie every step of the way, not giving us ANY of the reach that was promised. They are nearly impossible to reach. Our Christmas season was ruined after being given only 3 states coverage and using key words that have nothing to do with our business. The Corporate office said we would be refunded, then management (Rich) said we would be refunded, and after we were promised our money back with apologies they STILL KEEP TAKING IT! THEN after we regretfully resort to charge backs on the additional charges... they are still disputing it saying that we had a contract when we have multiple emails from them saying we are being refunded. Not to mention we were told that they canceled our initial google ads...also a lie. We were charged by Google and Reach Local. I hate for this to happen to anyone, please be advised before you lose the thousands of dollars that we have.
We have been a client of Brady Benzley's with ReachLocal for almost 3 yrs. It was the best decision that we have made concerning our landscaping business. They literally did all of the work getting our website set up and keeping up on it. And the website looks amazing! They walked us through what kind of information we wanted on the website and they did the rest. We get weekly reports that show us what kind of traffic that our website is getting and what people are most interested in - which is very helpful to us. I know we would not be where we are at with our company if it wasn't for Brady and the ReachLocal team! -Kris Hansen, Lone Pine Landscape
Andrea is a life saver!
I was ready to quit my business until she stepped in and saved it, I now have too many leads to contact all in one day. Business is booming! I couldn't have done it with out Andrea and her amazing team!
I worked very closely with Brady Benzly. I am extremely satisfied with his service and team. He makes changes immediately when needed, has helped make my site user friendly, and Brady is very creative. He is an expert in his field and I would recommend you at least talk to him. Ü
Brady has been an essential part of our marketing campaign. He brings new ideas that help us grow and increase our revenue. Response time is always very prompt. He handles everything, including all the little details that can become tedious and time consuming. Five months in to our campaign and we are already seeing great results!
I have worked with many different companies in the past and no one has taken the time to explain everything like Brady does. Not only am I seeing results but I understand how and where my money is being spent. Brady goes above and beyond to keep everything running smooth. I would highly recommend him to any business that wants to boost their profits!
I have had the pleasure of working at ReachLocal for over 5 years, having come from an extensive background in advertising management. When I started, I was struck by the fact that I had never seen advertising campaigns works so quickly and effectively for customers with measurable results! To this day, I still see this, as well as sustainable performance for customers over the years as their businesses grow. Proof of that is the 95% retention we have enjoyed in our San Jose region since 2012!
We have been using ReachLocal for almost 3 years now. They do offer a variety of services which I find to be very helpful. For me, the selling point for ReachLocal is not their excellent track record, but it is the fact that they have a local rep, Nicholas in my area with whom I can meet whenever I need help. Nicholas is very knowledgeable and he has always been extremely helpful to me in implementing new ideas.
Brady makes sure that my social media is optimized and he lets nothing slip through the cracks. I can spend my time being a doctor and never need to worry about my website, SEO, Facebook, etc. This level of professionalism and trust I have with Brady is uncommon and very valuable.
I've used a bunch of marketing services that quickly turn you over to an automated service and you never speak to a real person again. Not so with Brady at Reach Local. He has been fantastic to work with, he knows his stuff and he's always willing to bend over backwards to help me succeed. I feel I have a real partner in building my marketing machine.
I've been with ReachLocal for many years now and working with the same rep, Penny. She makes sure to explain everything so I can understand what it is that I am getting. She has been fabulous along with her team.
Increased our amount of service calls, made up for the cost of using reach locals fees within 2 weeks of them helping us. Using them did pay for itself.
Representative is extremely great, always making sure everyone is on the same page, and that you know what is going on and what to expect. Very good at his job.
Overview
ReachLocal has a rating of 3.7 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. ReachLocal ranks 4th among Local Advertising sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Amii, We've tried reaching out to you about the issue with your website. What you're experiencing isn't a result of your previous work with us but rather your new web hosting. As you're no longer running your site with us, we have no control over what's happening, however, we'd be happy to talk to you and walk you through what it sounds like is going on in the backend of your web hosting and even talk to your new web hosting company with you. Please respond to Ro at clientcare@reachlocal.com so he can help with this. Thank you.