ReachLocal

Brady Benzley of Reach Local has been wonderful to work with. He has walked me through every step and been extremely patient with my many delays. Our website is perfect and I love being able to track the new business we have received because of it. The phone call taking system has also been very helpful, even though i want for it at first. Anyone looking for help in digitally marketing their business, big or small, Brady at Reach Local is amazing.

Your results are none existant not only because of the landing page issue but more importantly that only 40% of what you belive you are getting in google advertising is really being spent. Reach Local keep over 60% of the entire budget. Don't believe me this is how you check. Inset detail. Imc's are glorified car salesmen and have no idea how to optimise a ppc campaign, the reach local platform does not allow it the only concern is that the spend the entire budget so they can take 60% for themselves. It is virtually impossible to get twice the leads by setting up your own campaign even if you have no skills.

Signed up and used them for 6 months at 2k a month. They mirror your site so they can monitor clicks and record calls to your site. I found some value in the phone recordings initially but they bug the tar out of you to rate "so they can improve your standing". First problem was I went 4 months without them recording the calls. Sales rep was nice but blamed her techies on the non recording. I managed my own adwords for a year before bringing them on. RL's results were about 10% more costly than mine. I understand they mark up the clicks fairly substantially. One of my issues was putting me on "partner sites". They say the clicks were cheap, less than $. 25 each. Well, that just lowers the overall cost of their clicks for comparative purposes! I finally dumped them after the contract. I still get calls from the rep saying I'm going to be sorry I left them just when their proprietary algorithm was gathering enough data to really help me take off. I think its bull$#*! personally. They will not share their search terms saying its proprietary. So, at the end of the day when you fire them you have nothing to show for it. Your history, your search terms, anything that can help you formulate a new plan is none of your business - even though you paid for it. I'm back to my own adwords account with a person managing it for me for a 20% fee. Better feedback, better results. I just wish I had my $12k back.

We have had nothing but a positive experience with Brady and Reach Local. Brady took the time to meet with us 2 different times to explain and go over all that we needed and still need know. He has walked us through all the steps. We are in a place in our business that we needed to start getting our name known, a little more than just word of mouth - but didn't know where to even begin. ReachLocal has helped us with that. If we have any questions Brady is quick to respond. We couldn't be more happy with Brady at this time!

To whom it may concern,
I would like to commend your company representative, Ruth Romero for her excellent support and customer service. She is always very knowledgeable, personable and dependable. Whenever I have a question or concern she addresses it immediately and thoroughly.

She also provides timely and helpful advice regarding our retargeting ads. When I inquired to see which of our ads had performed best, she didnt hesitate to get me that information right away. She is extremely attentive and she listens to all my concerns with a great deal of patience. She always ensures I have the information I need to do my job effectively and has great suggestions on additional services that may prove valuable to our company needs. She has a caring approach and she is a true professional. Please accept my gratitude for her speedy, efficient and friendly services. Its so very nice to work with a representative that I know I can depend on.

Thank you,

Jodi Gilbert

My first few interactions with Reach Local was via phone with their very kind and consistent, representative Brady. During our first conversation, I told him I would never hire him. Despite my ongoing intent of questioning his abilities and my conscious journey to drag him through a million questions to add to my own SEO research, I made sure to continue to remind him I wasn't going to work with him. He stayed confident while providing me with knowledge of our companys online presence and after weeks of follow up he convinced me to meet with him to review all he had to offer. Despite my prior statement I hired! The urgency of all those working on my SEO campaign to get to work done and provide real data and evidence of improvement is refreshing. I truly believe as a business owner I have seen how many people just want to take from our business. Offering advertising with little or no return can be an endless parade of vendors out to sell you a service that does nothing positive for the bottom line. Brady has always shown up in a way that has added value to our company and he continues to bring value to the table as we build and expand. We are excited to see continued results and mostly excited drag Brady along the way.

They took care of my website and made it into what I wanted! They also got everything up and running the way it should, I have no complaints.