Third time buying from rchobby-avenues.co.uk. The service is still very good and friendly staff. My 3 hifei esc got delvered to me after 7-8days. I quite like the free delivery on any amount spent and hope it will stay free. rchobby-avenues.co.ukSee positive reviews
This is my second review of this site. My first ( modelshop.org) was a negative review based on my experience with this business. If you work hard for your money and expect good customer service for your hard earned cash, then don't shop here. If you are opinionated, then don't shop here. I brought a RC copter from Rchobby Ave in December 2013. It was a Xmas gift. It didn't work when received. After hours and days of trying to get it to work I gave up and asked for my money back. They would not acknowledge that the product was defective. Instead I had to go through all kind of procedures to prove to them that I was not an idiot. This included watching an upside video on Youtube( instructions on how to start it) which was useless. I had to make a video of me trying to get it started. Then finally I had to go on- line and try to reinstall the software. They said this was their policy! Finally they acknowledged the product was probably defective. After all this they still did not offer me a refund. Instead they told me I could have it fixed free of charge at a U. S company and they would even cover the shipping cost ( why would I even want it after all that, it's A lemon obviously). The other option was to send it back to the manufacturer in China at my own cost, then they would give me a refund ( not including the shipping cost). I chose to send it back to China and get my money back. Not the end of the story. After the product was received they decided that they wanted me to change my negative review which they said was a pack of lies. My option was accept a partial refund and then I could get the rest when I changed my review to reflect positively on them. I even told them that I would write a positive review if they would refund my money in full, but they said that their decision was final. I finally was able to get my money back only I after notified my credit card company. Very poor customer service once they get your money.The product was not even shipped from the UK, shipped from China.See critical reviews
At rchobby-avenue we sell at no minimun order quantity large range of RC hobby stuff such as large scale rc planes, rc boats, rc cars, rc helicopters, rc quadcopters, accessories and parts for all your RC needs at very competitive prices. RCHOBBY-AVENUE is the answer to all your RC needs. Our different avenues offer hundreds of products. Here you are bound to find what you are looking for.