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The company has garnered a mixed reputation among customers, with many praising the high quality of products, discreet packaging, and timely shipping. Positive feedback highlights a strong commitment to customer service and satisfaction, with some customers expressing loyalty after multiple orders. However, significant concerns emerge regarding order fulfillment, with several customers reporting lost packages, lack of communication, and issues with payment processing. Complaints about feeling scammed due to unresponsive customer support and absence of tracking information suggest a need for improved transparency and reliability in service. Overall, while product quality is a strength, operational challenges hinder customer trust.
This summary is generated by AI, based on text from customer reviews
Stay far away from this fake site. It's run by scammers and hustlers who just want your money. I'm now getting all my products from a real seller Joren Vale. He's honest, responsive, and trustworthy. I wouldn't buy from anyone else now.
Provided payment for an order. Never received any order confirmation or any communication whatsoever. Hope these scammers die a slow, painful death at an early age.
I paid $230, but i got nothing. And no response from the site.
It is a scam site, please dont use it
I placed an order for $300.00 on Rarechems.com. I was a bit scared this site might be a scam for 2 reasons:
1. They do not offer any type of tracking on a package shipped to the USA
2. They only accept crypto currency
Afterwaiting 4 months, I am certain i was scammed. I never received a letter from Customs, and everything I ordered was legal.
I was assured they were a scam when a different vendor shipped a product from the Nertherlans to me, wirth tracking, and it took a week to arrive. That's 7 canlendar days from order to door.
I contacted Rarechems and they game me excuses. When I complained about getting ripped off, they threatened to ban me from their site. LOL Ban me from scamming me again!
Rarechems is a scam. Don't order from them. They'll just steal your money.
Theyre the very best! They do everything they can they work super hard and have great service! Even when times are tough they uphold the best work they can do!
They ship some orders as they should... but unfortunately i keep seeing people that report that they just never ship often and have zero loss prevention.
Really really convienent to go on a big vacation right after a big sale and tell your customers nothings tracked, and no refunds on untracked orders. Why mess with peoples trust if you want to run a business
I can't say enough. I was very lucky to kind of find them first and was rewarded BIG TIME when I took a leap if faith and made my first order. I think 5-6 orders later and I'm just as sold on them as far as trust, quality, selection, customer service, shipping, etc... One order never showed up but that is in no way a reflection on them. It's to be expected when you play the odds enough. I wish I would have knew from the beginning that I should just stick with them and be loyal. It would've saved me a few headaches, a lot of time and obviously money also hah. Live and learn but learn from my mistakes and give these guys a shot. Great people who are very personable as well.
I have received a few packages from this company. The quality is there, in everything from the products to the shipping. Your products will be shipped in a discreet little cardboard envelope in a timely fashion. Cardboard envelopes which I'm VERY excited to find in my mailbox haha
Excellent service, and incredibly FAST international shipping, even with the postal slowdown. 7 days door to door. Well packaged, decent prices.
Rarechems supply comes directly from the legendary "Lizard Labs" alchemists whose LL branded products have become the industry's gold standard over the past decade. Having purchased a variety of their products what they all share in common is grade A+ quality and just as importantly is their discreet packaging, the envelopes are sturdy and tamper proof, with contents professionally vacuum sealed and clearly labeled and wrapped in foil to keep them x-ray safe, most cleverly they avoid mentioning their country of origin on the envelopes to keep nosy snoops away from the valuable contents inside, Fantastic products that arrive in US within two weeks. Literally and figuratively can't rave about them enough, five star all around!
RareChems is a globally recognized European-based supplier of research chemicals, analytical reference samples and other specialist chemical products like tryptamines, lysergamides and phenethylamines between others. RareChems is a joint venture and collaboration with Lizard Labs. With our forces united, we endeavour to offer a reliable and dependable one-stop shop for all RC sourcing needs at retail and semi-wholesale level. With over 10 years’ experience in this industry, we guarantee impeccable service and high-quality products at some of the lowest prices on the market.
As well as supplying many of the popular and well-known research chemicals, we also offer a collection of rare compounds for the true pioneers! We have made substantial investment in the research and development of new molecules and are actively working to provide customers with innovative and interesting products. We ship our products worldwide (with a few exceptions) and each batch is tested before being pr...