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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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I have thought about getting some of these every year
So far so good! Too bad you folks don't have a dealer on the island of Oahu! A lot of the truckers love their chrome products here! I used to work for Cummins/International Trucks of Hawaii, & Hawaii Truck Parts Sales & Services and chrome was always a high seller. But both places didn't carry much. Now I have old customers calling me directly to hunt chrome down for them. So I'll be back for more! I was actually thinking of trying to open a little chrome shop. But it's a little hard here to do it without backing...
Great website for great customer service!
I purchase a lot online. This product from this company turned out to be one of the best purchases. It was easy, fast and best of all, the product worked correctly!
Quick and easy!
Easy shopping and shipping
Good searching options on the website
Part did not fit
Good place to get your parts.
Good selection of parts and accessories
The comments about my order is the amount paid for duty fee because i'm from Canada, but all my matérial ordered is perfect.
Very easy and accommodating
Very easy transaction
Pretty easy if you know what your looking for will see what happens with shipping
Super easy! And I'd buy from Raney's again!
Easy to use and great price for the products
Looking Forward to using This!
Seem to be good quality.
Really like the products I have purchased
Experience was ok. Some products are hard to get a visual on and don't have much detail or very good pictures
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!