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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Fast freindly
Description of products purchase have always been spot on.
Easy check our
Very good people too work with
I was well pleased.
Went smoothly. Found what I needed.
Was very good, will be ordering more.
Greattttt
Overall experience was great.
Good products!
All is so easy and convenient
Glad you had these. My grandson wanted them and I80 quit carrying them.
Found everything I was looking for and will be back for future purchases.
Have been very pleased on all purchases
Not hard to place an order. Good promotions on Black friday and Cyber Monday. I got my product on promotion time.
Great service with on time delivery
Great place to shop for my truck
Very unhappy with the shipping! Paid $40+ dollars for shipping charge, UPS delivered & left the package in the pouring down rain, box & contents were completely soaked. This was a Christmas gift, very unhappy customer!
Good product easy to install
I've been buying from Raneys for about 3 to 4 years now and this product was the first to have any defects.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!