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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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The delivery time was exceptional
Exactly what I needed and promo delivery.
Got everything on time and very satisfied
It was ok. But no free shipping which alot of others offer with the amount of order purchased.
Great product.
Simple easy to use, the product was exactly what my husband wanted
Easy ordering process and communication
Great site. All kinds of awesome products to decorate your truck. Quick shipping & great packaging.
Really loved the product once I got it, but I was not pleased with the shipping time. A week and a half after ordering the item it still had not shipped so I called customer service. The woman I spoke to said she didn't know why the item hadn't been sent, that it should have gone out the week before. So I was a bit disappointed that I had to call to remind them to ship my order. But happy with the product.
Great shopping experience! Easy!
Happy with products, thx Raney's
Had parts for my year and style of truck
Show shipping but I guess it is coming from Florida to Cali
Great place to order parts
Always a good selection and easy to find what I'm looking for. I wish the return process was easier though
Great delivery time.
Good service got my parts ahead of time
Raneys has been so helpful in helping us find our parts needed.
Wide variety of products to choose from.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!