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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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You just need quicker delivery time.
Took a little longer than I hoped for delivery but overall easy too find what I was looking for
Easy check site is easy to navigate best of has a good price.
Always get what I ordered in a reasonable time
Always great service, quick deliveries, and good prices.
I love Raney's best place for big rig
Not bad at all, I like to keep my trucks looking nice. So we'll keep window shopping. Thnx!
Randy's is very reliable and great prices seems like they have pretty much everything you need great shipping.
I've ordered from here several times very pleased with their products and prices
Couldnt have timed the arrival of the horns any better. The horns arrived the same day i did. Just a few hours difference. This is my second set. First set, came apart. Second set is falling apart. Trying to keep it intact and in tune...
Easy to use website, found exactly what I was looking for
Always nice and polite love doing business with you all.
Received exactly what I ordered.
Good service.
Great
Helpful customer service staff
Okay
Overall the experience was good on the first two items. It would be nice to have a heads up on backordered items or items that will take 4 weeks to arrive.
Received in a timely manner.
It seemed to take longer for larger items to come but other than that I am fairly satisfied
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!