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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Raney's knows where it is at and strives to get the product to the customer on time and securely wrapped!
Fast delivery
I am not able to print off my receipts i purchase from you not sure why
Great experience easy and on time
The parts have been good so far and with no problems
I recieved a bug deflector, but it was not for a freightliner. I've called customer service and they have corrected the problem for me.
I recently received my package
It was ok
Thankyou
Good sofar
VERY hard to find. Searching involves too much unrelated merchandise. BUT, I finally found exactly what I wanted. Shipping way to high for the small brackets I ordered
Great no problem just exactly what I ordered
Website is easy to use. Very competitive pricing on merchandise. Dependable
Good
Website is easy to follow, ordering is easy, and shipping times are fairly quick. They have a lot of parts here I wish I could get, but mainly have to keep the rig running down the road.
They're very prompt in getting the orders to you. Very professional.
A piece on my steering wheel came in broken and customer service righted the wrong immediately! After installing the steering wheel I've noticed it has easily gotten some minor chips and scratches in it, and once in a while the city horn button assembly wheel work loose and pop out! Granted I have not hooked city horn up yet!
Good job
Very Great
Would buy again
Everything worked out.
Very good customer service
Shipped the wrong part quickly.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!