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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Product look good delivery time is good too thank you I will buy more :)
Said thayvhad them in stock but then I was told there was a 6 week back order. Raneys customer service was far above any other company I've felt with and made things right.
It was great fast and easy.
Very dissatisfied w/customer service. Did not receive notification that issue with shipping part until a week later,after I contacted you. Too find out where the part was.
Thanks
Everything had been great. Will continue doing Business with them long time
Easy to find the hard to find items for my Peterbilt 587. Website was easy to navigate and checkout was very simple.
First and last time I will purchase from Raney's. The pictures on the website are misleading.
The only reason I gave 3 stars is because, one of the items I ordered was on back order which cause my order to be shipped late. I didnt get no alert until I called to see what was taken so long.
Easy to find parts on site. Good selection
Easy as pie...called a rep. He was very helpful and courteous!
Easy
I enjoy shopping on the website most times you have what I'm looking for
The shipping cost was the same as the cost of the product. Not too thrilled with that.
Seems like a lot to ship to Canada. Is UPS the only way you ship. In the end it cost me around $130 Can. To have this item shipped. About $97 to Canada then UPS in Vancouver wanted another $36 That seems like a lot to me as I have ordered many things from around the world. This one would have to be the highest price for shipping I've ever paid. Not sure why. To have this sent to Mesa Arizona where I will be in the winter then quoted me about $20 Can.
Things were easy to find and placing a order was easy to do
Easy & quick! But they were the wrong item. I have received your RMA Information & will be shipping them back today! I needed the 33mm non-threaded lug covers to fit for my application. Took awhile because my printer broke & I had to wait until the beginning of the month to buy a new one! I couldn't print out your RMA instructions!
Website was simple to navigate and order from.
Did not receive two of the other items I ordered the hood chrome and the chrome that goes around the headlights
Good quality product!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members