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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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I never received the H7 light bulb. I called Raney's and they said it would be delivered in a week. Never arrived
I have NOT received the mirror that I ordered on Apr 29th...even though payment was taken out from my bank account. Again, mirror has been paid for but I still HAVEN'T received it.
So far so good. Shipping a little steep, but I guess it's the day and age we live in
Shopping experience was quick
The shipping seemed quite slow but I have ordered some others and hope everything will go just as smoothly as the first one did.
We will be ordering again soon!
Is not the first time and I love it
Fast and easy plan on doing more business with them in the near future
It was easy to find what I need
Yes
Great place to shop! Good pricing and options!
Great selection & price
Great site, easy to use.
Always on time!
It's too Easy!
Products received were as advertised.
Finding products were simple
Found item quickly - had a question - used live chat a got a reply quickly
The website is quick and great. My order ended up being backordered. Not Raneys fault. I have to say this though. The customer service was great. I dealt with Scarlette and experience was awesome. Usually customer service reps are not interested in helping. Seems like they don't want to do their job but expect a pay check. Scarlette was different. It was like I was talking with a friend. Definitely a good change of pace from the typical reps. I will buy more from Raneys just because of that reason. Customer service is key.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members