Overall a good shopping experience. The wiper arm size is exactly same as my old ones and they're strong and new which new stuff should be like, except the fluid spray hose is too short, which is not quite like what's in the pic, to reach the tee splitter.
My order was split even though everything was ordered on the same invoice. Confused me until I read the packing slip, and got another tracking number. But the price was great, and everything still showed up in a timely manner.
I had a hard time picking out new headlights. There are a lot of options. I have been doing research for my 1999 KW T600B. I have limited space behind the headlights. No room for adapter wires. I found some other similar headlights on another site. I decided to buy from you because I trust your products and warranty.
I was in need of lights for a small trailer and every thing was very easy to find. Prices great and shipping was very reasonable. I have looked else where and shipping cost drive me away.
Items where shipped from multiple locations and slowed arrival time down. Some items where not shipped for 4 days even though in stock. Stuff was worth wait and price was good.
It was easy and the products had enough details and reviews about them to make me feel confident about my purchase. I had one slight problem with a defective product and they were friendly, helpful, and resolved the issue in a timely manner.
Took over a week for the item to be shipped, meaning for it to actually leave the warehouse. When I called, I was told the item had been out of stock and just came in that morning. What are the chances? Awful convenient if you ask me.
Seems like if something was out of stock, I would have at least been notified when I placed the order.
Your company sent out a monthly special on cascadia steering wheels. I didn't hear anything for a week. I called in and found out your company was selling product it didn't have in stock. This happened before with the mud flaps. You drop shipped those from the manufacturer. Why do you advertise parts that you don't even have? Is it about cost control or about lack of inventory control? Either way it doesnt look good for your company. The parts are nice though.
You are so good
Thank you for your attention
I can always shop at affordable prices
Great Site so far, Easy to Navigate, Happy with products, pricing, etc. Will Definitely purchase here as much as I can. Had trouble with Purolator Courier who handles rural delivery for UPS, but you guys were great! The lady who phoned me about the US shipping not being free was very polite. Thank You for your help.
Ordering was fine, paid, told it was shipped, but only part of the order. I needed to replace both pieces at the same time, so I ended up buying part of my order locally because of time constraints. Had I known they were not going to be shipped right away i would have made other plans.
The website was easy to use. I found what I was looking for right and ordered it. I received a call stating that some of the products were on backorder and would receive them on a later date witch I did. I had no problem waiting a little extra because I also work retail and understand when a product is on backorder. I will definitely order from you again if I need anything else. Have a good day.
I have not been able to get home and check out the product itself but when I realized I made an error in what I had ordered and then called to make a change, the Customer Service Representative was very nice and helpful about taking care of it! I can't wait to check out the product and look forward to doing more business with Raney's in the future! Keep up the great work!
Raney does a fantastic job with prompt ship out time and delivery. Customer service reps have always been great. This manufacturer's product though was subpar for the reasons I've previously listed. Had I had the time to wait on a return/exchange for a different brand.
Shopping was great,great site,,to much that I would like to have. Delivery time on order? The only complaint I have is the over all price,,with shipping,duties, taxes and broker fees the price was just about double. UPS dinged me for another $110.00 at delivery. Do u have any outlets on this side of the border?
I have nothing bad to say about your product and service I'm very pleased with the handles but nevertheless I'm very disappointed with ups and unfortunately will never order anything from you again because of ups.
So far so good, Raney's Seems to be THE site for truck care products. Can't wait to see what I can do with my new 21 piece Zephyr metal polish kit! Just wish it came with something to clean the polish wheels
My little boy has asked for a tanker truck for Christmas. We had not been able to find any that were the quality and size we were wanting. I searched the internet and you site came up and the scaled size was what we were looking for AND for a good price. He will love them:-) We bought 2. He will be the happiest 5 year old on Christmas morning. Thanks again
!WOW! I went from being frustrated because of a shipping issue, to being very impressed. I complained about the issue and they went above an beyond to rectify the problem and were very apologetic. I have not dealt with anyone ever who has done more to provide excellent customer service. Thank you, you have a life long customer in me.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!
Raney's Truck Parts has a rating of 4.2 stars from 9,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, fast delivery and timely manner. Raney's Truck Parts ranks 800th among Auto Parts sites.