website thubmnail of Rakhi.in
How would you rate Rakhi.in?
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South Carolina
1 review
7 helpful votes
Follow R B.
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I requested a nice set of combo pack for my Real Brother. And instead they sent a MUG that said adopted brother. Created an embarrassment in the film.
I was excited initially to see the ease of sending genuine Indian things from USA, including some sweets. On timely basis. Little did I realize that there was no thoughts put into it.

Date of experience: August 10, 2022
India
1 review
3 helpful votes
Follow Mamta S.
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Wrong item delivered and not replacing it now
September 12, 2022

Such a ghatia customer service.
I ordered rakhi which they failed to deliver on time, plus they delivered someone else's rakhi.
After complaining, they cross verified so many times by photos, and denied for replacing. They said we will deliver right order next time. Why the hell i will order again from such company.
After again complaining, they finally said they will replace but still not replaced.
And they have blocked me now.
Rakhi.in... get out of the business if you dont know how to address customer.

Date of experience: September 12, 2022
Canada
1 review
2 helpful votes
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Thieves zero rating
September 17, 2021

I ordered rakhi from these thieves and they literally took my money and said they didn't receive anything at all. I confirmed from my bank and bank gave me a confirmation that they have received the money.
Dear Customer, Your complaint *******915 has been attended to and closed after resolution as: As confirmed with merchant, transaction *******0139 has been successful and settled on 18 August 2021. For more details kindly contact your merchant. Team SBI

These people don't budge!

Date of experience: September 17, 2021
India
1 review
3 helpful votes
Follow Maitri P.
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Don't purchase from this website... they never pick your call... and revert back on mail. I ordered three rakhi costing 350... 299. And 340. And this cheater site send me not even same product. Or not even listen my complain... and they send me Rakhi which is available in market costing 40 max... even taking more than triple rates then also not delivering proper products...

Date of experience: July 23, 2020
India
1 review
2 helpful votes
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Worst experience
August 22, 2021

They should stop making people fool.
No quantity of laddu mentioned ( 4 laddu only) on website and no packing is there.
The delivery was handed over in a poly ag Just like it is purchased from a roadside and the cost is 585 app.

This is how they are delivering rakhis internationally?
I feel so insulted when my brother send me the polybag pic.

Never recommend this website to see anyone.

Date of experience: August 22, 2021
Texas
1 review
4 helpful votes
Follow Gaur V.
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I ordered two sets of Rakhi from this website at cost of Rs 1100 which was not even worth of Rs. 50,
Image from website and rakhi which I got which are totally different. I tried to reach out customer care but no response at all after 3 days. Don't buy from this site. Images are fake.

Date of experience: July 29, 2020
California
1 review
1 helpful vote
Follow jaina s.
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I ordered different types of rakhi sets totaling to 14 rakhi's, amount worth Rs. 2000. The delivery date was on time. But when I opened the parcel, the rakhi's were not the same as shown on the website some cheap rakhi's were sent. Also, i did not receive complete 14 rakhi's i had 3 rakhi's missing from the set.
When i tried reaching customer care number or email, no one picked up the call or not even responded to the emails.

Date of experience: August 5, 2020
India
1 review
2 helpful votes
Follow sandeep v.
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They don't peak the call & never deliver on timeunethical service provider. Be careful.
Worst quality product. They show something else product which they never deliver.
Team of fraud people, before order think twice

Date of experience: August 14, 2019
India
1 review
3 helpful votes
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Wort site
August 20, 2020

I have ordered rakhi from this site but they have not delivered it on time. I called them multiple (20times) of time but dint receive my calls. I cancelled my order finally and ask them to return my money via mail and call, it's been 15days of cancellation still m not getting my refund.
EVen they are not answering to my calls and mails!
Highly unprofessional behaviour.
I don't recommend this site
Worts service!

Date of experience: August 20, 2020
India
1 review
2 helpful votes
Follow SUGUNA P.
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Fraud service. No delivery on time and no response for Mails and Phone calls. BIG Cheater. Waste of Money. Fraud service. No delivery on time and no response for Mails and Phone calls. BIG Cheater. Waste of Money. Most irresponsible service.

Date of experience: August 3, 2020
India
1 review
3 helpful votes
Follow Rupa T.
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Very bad service
August 21, 2019

Rakhi reached 7 days late and all the sweets had got spoilt. The customer care is useless and Rakhi.in is very irresponsible. If you opt for it you are just wasting your money.

Date of experience: August 21, 2019
India
1 review
3 helpful votes
Follow Pawan S.
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Last year when I am in trouble of where to buy rakhi, one of my friend recommend this site and I must tell you it's one of my good experiences of buying online rakhi, as they provide wide range of fancy rakhi and rakhi gifts. With the help of these rakhi festive collections, you get various options to choose best. Thanks Rakhi.in

Date of experience: June 30, 2017
India
5 reviews
4 helpful votes
Follow Sonali S.
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Last time when I am in trouble of where to purchase rakhi, one of my friend recommend this site and I must tell you it's one of my best experiences of buying online rakhi, as they provide wide range of rakhi designs and rakhi gifts. With the help of these rakhi festive collections, you get various options to choose best among all.

Date of experience: June 30, 2017
Netherlands
1 review
5 helpful votes
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I have ordered rakhi with Kaju Katli to be delivered in Dubai. I paid money and amount is deducted. However till date I have not received any confirmation nor any updates on processing. I tried to reach out through phone/email but no use. Stay away from this site.

Date of experience: August 2, 2017
India
2 reviews
0 helpful votes
Follow Navneet G.
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No customer service
August 3, 2020

There is no customer service at all. The number is always busy or being cut. My order was promised to be delivered before Rakhi day. It is not yet delivered and there is no tracking

Date of experience: August 3, 2020
India
4 reviews
0 helpful votes
Follow Priya G.
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Thanks a lot for making my COVID rakshabandhan such an amazing occasion by delivering rakhi on time to my brother. Very impressed with the service of the company.

Date of experience: September 7, 2020
India
1 review
6 helpful votes
Follow Saumya S.
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My order of Rakhi, that i had placed through his website, has not been delivered, however even when a week has passed since rakhshabandhan. I have already sent many mails to them in this regard, but they don't take any action neither do they respond. I even tried to call on their number but it is coming switched off.
And this is not just me even my friend's order has not been delivered. This is fraud. They're trying to make a fool of their customers that too using sensitive issues like rakhi.
rakhi.in is not a reliable source to order your rakhis from. Where does their accountability lie?
I will take legal actions if they don't respond or refund. If you have similar experiences then please write about it, so that more people don't get scammed.

Date of experience: August 29, 2018
India
1 review
1 helpful vote
Follow pratiksha p.
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I have ordered rakhi with choclates from them a few times and I always have a wonderful experience. They delivered the rakhi and gift on time and in good condition.

Date of experience: July 8, 2022
India
4 reviews
1 helpful vote
Follow soni n.
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The products are reasonable, delivery on time, free shipping service as well. So I, recommend all to go through this site at least once. I am sure you all will definitely like it.

Date of experience: August 24, 2016
India
3 reviews
1 helpful vote
Follow Ritika Y.
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Nice delivery with estimated time period. I was ordered last for my brother. I recommend to all. Thankyou rakhi.in

Date of experience: July 8, 2022

Overview

Rakhi.in has a rating of 2.5 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Rakhi.in ranks 39th among Indian Clothing sites.

service
8
value
8
shipping
8
returns
5
quality
8