• RaidItem

RaidItem

Overview

RaidItem has a rating of 4.6 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RaidItem most frequently mention customer service, fast delivery, and long time. RaidItem ranks 1st among Gaming PC sites.

  • Service
    7
  • Value
    7

Proactively asks for customer feedback

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What reviewers want you to know

Positive highlights

  • This site provides really fast delivery and the customer service is really amazing and friendly.

Critical highlights

No critical highlights yet

How would you rate RaidItem?
Top Positive Review

“Quite happy, but...”

Stanley G.
5/7/21

I'd been using Raiditem for two or three years and have been very happy with them. I've always gotten my order the same day, once within an hour. A couple of times, they made small mistakes in my favor (how often does that happen these days?). Several times, they've thrown in some semi-valuable freebies. I'd be ordering from them today except that Malwarebytes flagged them as dangerous. I may order from them after dinner, anyway.

Top Critical Review

“Switch and bait BEWARE!”

Neil E.
6/20/22

Said too much to deliver items bought, need to buy more to make it worth it worth their while. Will not refund. THIEVES!

Reviews (168)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user nasn
1 review
0 helpful votes
January 25th, 2020
Verified purchase

Trusted Website^^ Even i buy the gold when they away, they still get back to me by emailing. Good job raiditem!

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you for supporting us :)

Thumbnail of user neile94
1 review
1 helpful vote
June 20th, 2022
Verified purchase

Said too much to deliver items bought, need to buy more to make it worth it worth their while. Will not refund. THIEVES!

Service
Value
Shipping
Returns
Quality
Thumbnail of user camronr3
1 review
0 helpful votes
March 5th, 2019

10x returning customer here! Not only is there customer service 5 star but so are there prices! If you ever have any questions use their customer service chat option towards the bottom right of their page. Quick and easy transactions, Ellen has helped me personally multiple times! Gold usually delivers within 20 minutes tops! Thanks again for the amazing prices and customer service!

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you so much for your support, which it's our pleasure to meet your need.If need help, always welcome here.

Thumbnail of user alexc561
1 review
0 helpful votes
January 29th, 2020
Verified purchase

I love the great service! My only problem is sometimes can't get the items fast for my iOS device due to technical issues.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thanks for your support, pls come to our live chat when you place an order, we promise we can charge it asap, always welcome.

Thumbnail of user stanleyg105
1 review
0 helpful votes
May 7th, 2021

I'd been using Raiditem for two or three years and have been very happy with them. I've always gotten my order the same day, once within an hour. A couple of times, they made small mistakes in my favor (how often does that happen these days?). Several times, they've thrown in some semi-valuable freebies.

I'd be ordering from them today except that Malwarebytes flagged them as dangerous.

I may order from them after dinner, anyway.

Tip for consumers:
You should always place only a small order the first time.

Products used:
Game currency.

Service
Value
Shipping
Returns
Quality
Thumbnail of user adriana74
1 review
0 helpful votes
May 22nd, 2019
Verified purchase

I have been using Raiditem for several years. Regardless the nature of your order. They will complete your order quickly & professionally.
The dedicated team is all about customer satisfaction. And management is always ready with the best free advise in the game. Raiditem provides an important value added service to the game.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

It's our pleasure, thanks for your support here, if need help here, always welcome.
Have a nice day.

Thumbnail of user jeffw328
1 review
0 helpful votes
February 21st, 2019
Verified purchase

I have used Raiditem several times and they always deliver. Would recommend for sure! I usually get my orders within 15 minutes.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you so much here, hope we can offer better and if need help, always welcome.

Thumbnail of user patrickk155
1 review
0 helpful votes
May 28th, 2019
Verified purchase

Superior service! Massive inventory of items to choose from. Since I found RaidItem I haven't used any other site.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you so much for your support, we will try best to offer better, if need, always welcome.

Thumbnail of user alexj231
3 reviews
4 helpful votes
September 1st, 2021

Used a single use credit card for a reason, they leaked it. Only used it at one place and they managed to get it leaked. Zoey then proceeds to tell me they didn't. How does a single use card get leaked otherwise? DON'T use!

Thumbnail of user tym38
1 review
0 helpful votes
April 16th, 2020
Verified purchase

The team is quick with a response and you can expect your items to be delivered fairly fast. It's not the best deals but they make up for it with coupons and just overall fast delivery times.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thanks for your support!

Thumbnail of user bobb1060
1 review
0 helpful votes
August 22nd, 2020

They are quick to give you promotional discounts, there customer service afterwards sucks, their boosters twice in 2 seperate weeks ran a vision, for echoes, and didnt even bother to loot the chest at the end. Fast at farming yes, but half assed throughout, never again Also funny, as soon as they had acess to account for anything piloted, email has been attemped to be taken over... and imagine that a chinese ip adress traced to some boot factory

Thumbnail of user maxc148
1 review
0 helpful votes
August 23rd, 2020

This is one of the worst website available. Once you made payment for a particular item, they would stall and then give you a refund. After a few hours, the price of the item that you wanted to purchase would increase on price. I purchased something that costs 67 dollars but they stalled my order and the price went up to 199 dollars today. PLEASE STAY AWAY FROM THIS WEBSITE. Their staffs would keep forcing you to accept the refund as well or else they would waste more of your time waiting.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wadeo4
3 reviews
1 helpful vote
October 29th, 2017

Slowest leveling service i have ever gotten it was complete but only after 3 days over the said time limit not happy sticking to my normal sites for now on

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi, Chris
Thank you so much for the order, and may I know your order number please? And we will have check about it for you, we always do order fast, so need to find out the problem, thank you again

Thumbnail of user christians141
1 review
0 helpful votes
January 31st, 2019
Verified purchase

It is easy to get the item you want.
I speak Spanish, even so, the communication was effective and fast. Good customer service, are waiting for what the customer answers according to the need.
In the game the things are delivered rapiro and they make sure that everything is well done.
Then the follow-up given to the person who purchases through the mail is effective and clear.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you, it's our pleasure, and hope we can offer the best for you :D

Thumbnail of user aliciah160
1 review
0 helpful votes
May 12th, 2020

Buying for wow classic, they don't send confirmation, constantly have to ask them for my product, and they often sell what they don't have, so you either don't get it for weeks or waiting for a long time regardless. No communication on this, they say they will get it to you but I didn't contact after purchasing and never received anything days later, after I had to send them my confirmation and information they said they didn't have. And on my orders it says the order doesn't exist after you click on it to see the details. They used to be good, but no more. You will lose money and have to fight for what you purchased.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Really sorry to hear about that, we always contact the client about order update asap, maybe that thing you said never happened here before, could you pls tell me your character name or email details, we will check for sure and solve asap, thanks for your support.

Thumbnail of user kenj122
2 reviews
2 helpful votes
April 4th, 2019
Verified purchase

They advertised a service, stayed in touch with me throughout, the account was safe and secure and they finished ahead of time. WOW. Nice Job RaidItem.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you very much!

Thumbnail of user wendellc18
1 review
1 helpful vote
January 25th, 2019

I am definitely a valued member. The only site I go to. Awesome deals. Great bonuses. I love the service. Thank you Raiditem.com!

Wendell

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you so much, Wendell, our pleasure to meet you here. :D

Thumbnail of user danielk717
1 review
0 helpful votes
September 10th, 2020

I placed 2 orders for Blood Alter monsters, after not receiving my items I contacted support, I got back a email saying they need a ton more info to approve my purchase, I will not be sending them my driver license and credit card. They already had CC from the orders. POE Standard Char. Name KrillTral.
Update:
The support staff did contact me and we worked it out, thanks for all the help. I am very happy with my transactions now.

Thumbnail of user chalmerp
1 review
0 helpful votes
May 30th, 2018

Raiditem.com customer service was amazing. It took a little while longer than I had hoped but they delivered what I had purchased. I would recommend anyone looking to get gold in WoW to use there services. Great service getting what gold I had bought through www.raiditem.com I have been a loyal customer for years now and they did a good job. Got my gold provided to me in small amounts but it was all provided and they give bonus gold if you buy multiple times with their company.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Chalmer, We checked you ordered 220M gold and we had delivered 1377000. The remaining amount should be 823000. Trader was farming the gold for you all the time, we delivered at the first time when we would have it in stock. And now, let's trade the rest face to face, please let us know when you are online^^

Thumbnail of user alexh556
1 review
0 helpful votes
September 29th, 2020

Crystal Wang, from Raiditem is always fast to respond, listens to your needs and provides excellent customers service. She is the only reason I return here to use them, she goes above and beyond in order to get your product sorted for you. - Wow Classic

Thanks Crystal!

Thumbnail of user michaelc1488
1 review
0 helpful votes
January 4th, 2019

Every step in the process is smooth and flawless, shopping is fun with the extras, bonuses and cheap items. "I usually don't buy gold, but when I do its going to be here.
Thank you Ellen and RaidItem

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thank you so much, Micheal, our pleasure to meet you here. :)

Thumbnail of user kais26
1 review
0 helpful votes
July 10th, 2019

I bought a Item which was worth a bit ingame they refused to give it to me saying no Stock.
(So hard to buy it fast) and said i would be getting something cheaper instead no other option to wait for it to be in Stock.
5 Minutes later the Price of the Item increased from 3 to 15 and it's back in Stock don't buy from them not worth it customer service got me a bit more out of it (better than prices of site) but still not worth 1/2 of the Item.
Item in question was Bloodstaine Fossil in Path of Exile (15 for Sale at the moment)
For 5.5 Exalted they only delivered 2 Exalted and 10 Chaos. Exalted = 155 Chaos

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Hi Kai,

Sorry to hear about that, usually we have it in stock, but you know, stock is mutative, we are sorry about that we had no stock after you bought. But when we got this issue. We tried to discuss with you and suggest to trade that equal valued items instead, then you agreed. We promised that was equal value, if not, you wouldn't agree.
And we offer 100% refund if you wouldn't agree the suggestion.

Thumbnail of user jasons591
1 review
0 helpful votes
August 30th, 2018
Verified purchase

I am pretty skeptical of doing transactions with third party vendors due to fears of opening myself up to being hacked, etc. However, these people seem to be running a legitimate business that readily communicates regarding the status of your order and all items are received accurately and professionally.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thanks for your support, we are trying to offer better serice. :D

Thumbnail of user clauss3
1 review
0 helpful votes
June 4th, 2019
Verified purchase

Hallo,
Seit Jahren mache ich Geschäfte mit Raiditem! Bis zum heutigen Tage gab es nie Schwierigkeiten mit der Bezahlung oder der schnellen Lieferungen, welche spätestens nach 24h (incl. Zeitzone) in der PO-Box sind.
Macht weiter so und reduziert mal die Preise für die Rüstungen und Item`s.
Bei WOW-Gold seit ihr mit Bounce unschlagbar.

Thumbnail of user katrinac32
Katrina C. – RaidItem Rep

Thanks for your support! It is our pleasure. Any need, always welcome! Have a good day!

Thumbnail of user javl1
1 review
0 helpful votes
March 13th, 2021

Sold their gold and i received it, i bought it on the wrong server and they did nothing to fix it. Absolutely nothing

Service
Value
Shipping
Returns
Quality

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Thumbnail of user katrinac32
Katrina C.

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